Africa Leads the Way in Drone Innovation: How Zipline is Revolutionizing Healthcare Logistics to Save Lives
Bridget Rice
Transformational Senior Supply Chain Leader | Digital Transformation | Creative Problem Solver | Engagement Leader | MS Acquisition & Supply Chain Management | CPSM | CPSD
When people think of cutting-edge technology, they often picture Silicon Valley startups, or maybe high-tech hubs in Japan or Europe. What they don’t usually think of is Africa, a continent often stereotyped as lagging behind in technological advancements. But that assumption couldn’t be more wrong. Africa isn’t just catching up—it’s leapfrogging over traditional systems, particularly when it comes to healthcare innovation. And the company leading this charge? Zipline, a commercial drone delivery service founded in 2014 that’s revolutionizing how medicine and other goods are delivered.
At first glance, the idea of using drones to deliver medical supplies in Africa might seem ambitious, even improbable. But Zipline has made it a reality. In fact, last year, Zipline made history by launching the world’s first automated delivery system operating at a national scale—not in the U.S., Japan, or Europe, but in Rwanda. The Rwandan government, led by President Paul Kagame, partnered with Zipline to deliver the majority of the country’s blood on demand using electric autonomous drones. The result? Hospitals and health centers now receive life-saving blood in an average of 20 to 30 minutes, helping save countless lives.
But let’s rewind a bit. How did Zipline get here?
The Beginnings: Technology Born from Real Needs
Zipline’s journey started with a simple but profound realization: if you want to create technology that impacts people’s lives, you have to start with people, not technology. Co-founder and CTO Keenan Wyrobek and his team spent two years identifying the most urgent healthcare challenges in Africa. They found that a staggering number of patients in rural areas were dying simply because hospitals didn’t have the necessary medical supplies on hand. One Tanzanian grad student tracked medical outcomes every time a hospital ran out of a needed supply, and the most common result was devastating—death. This was the turning point for Zipline’s founders. They knew they needed to create a fast, reliable way to get critical supplies like blood, vaccines, and medications to healthcare facilities in even the most remote areas.
Rwanda Takes the Leap
After months of research and development, Zipline’s drones took flight, delivering blood to hospitals in Rwanda. The company quickly proved its value, delivering life-saving materials like blood, which has a notoriously short shelf life and complex storage needs. In rural hospitals where supplies were often scarce, Zipline’s drones ensured that doctors could get the blood they needed within minutes, dramatically improving patient outcomes.
The success was so immediate and impactful that Rwanda expanded the partnership, signing on for more distribution centers to serve additional hospitals and health centers. Soon, Rwanda’s entire healthcare system was relying on Zipline’s drones for medical deliveries, and the results spoke for themselves: hospitals saw a significant reduction in expired blood, and lives were being saved.
Expanding the Mission: Ghana, the U.S., and Beyond
After proving its model in Rwanda, Zipline expanded into Ghana and is now operational in five African countries. But the company didn’t stop there. In 2020, as the COVID-19 pandemic hit, Zipline began delivering personal protective equipment (PPE) in the U.S., marking its first foray outside of Africa. By 2021, the company had partnered with Walmart to deliver pharmaceuticals and other products in Arkansas, and it’s now expanding operations to Dallas. Zipline also started delivering for Intermountain Health in Utah, and just recently completed its 1 millionth commercial drone delivery—a shipment of IV fluid from a distribution center in Ghana to a local health facility.
Today, Zipline has contracts with over 20 health systems, retailers, and restaurants in the U.S., including major names like Cleveland Clinic, Panera, and Sweetgreen. It’s also working with the U.K.’s National Health Service and entered Japan in 2022.
The Impact: Reducing Waste, Saving Lives
Zipline’s drones are not just delivering supplies—they’re also cutting waste and reducing costs. A 2022 study published in The Lancet found that hospitals using Zipline’s services cut blood supply waste by 67%. As more drones take to the skies, the system becomes even more efficient, driving down costs and increasing the number of deliveries.
Keenan Wyrobek highlights the significance of this streamlined approach: "As we build more drones, it improves volume, while driving costs down." Some companies using Zipline’s services have been able to reduce their supply chain costs by half, a testament to the company’s ability to scale while maintaining affordability.
The Bigger Picture: Africa as the Disruptor
Zipline’s success in Africa flies in the face of outdated assumptions that advanced technology can’t thrive on the continent. In fact, Zipline shows that Africa can be the disruptor, not the disrupted. Rwanda and Ghana have proven that smaller, agile economies can adopt cutting-edge technology faster than larger, wealthier nations. By investing in innovations like Zipline, these countries are not only improving healthcare—they’re setting themselves up for broader economic gains. The aerial logistics network Zipline has built for healthcare can easily be expanded to serve other sectors, like agriculture and e-commerce.
Zipline’s story is a powerful reminder that the future of technology is not confined to traditional tech hubs. Innovation is happening everywhere, and in Africa, it’s taking flight—literally.
As Wyrobek says, "If we had drones and people could text us, we could just send them whatever they needed." That simple idea has now transformed healthcare systems across Africa and beyond, proving that the future of technology doesn’t have to come from where you’d expect.
Looking Ahead
So what’s next for Zipline? The company is building a second platform that can travel shorter distances and deliver directly to homes, expanding its focus on retail and restaurant deliveries. As the company continues to grow, the sky is the limit—quite literally. Whether it’s delivering life-saving medicine to a rural hospital or dropping off your lunch from Sweetgreen, Zipline is revolutionizing how we think about logistics and proving that Africa is more than capable of leading the way in disruptive technology.
In a world where innovation knows no boundaries, Africa is showing the world that it can be the driving force behind the next big leap in technology.