Affidea goes digital in HR with Oracle Fusion Cloud to increase operational efficiencies and enhance staff experience

Andrés Garcia-Arroyo, VP Oracle Applications

?Affidea is the leading provider of advanced diagnostic imaging, outpatient and cancer care services in Europe, operating over 300 centres in 15 countries. Affidea wanted to digitize HR operations to allow staff and medical experts more time to focus on patient care and growht, drive efficiencies in operations and enhance staff experience.?

?To achieve the move to a new digital operating model, Affidea turned to Oracle Fusion Cloud Human Capital Management (HCM). Affidea has over 9 000 professionals with a diverse range of clinical expertise, who serve over 10 million patients a year and manage a fleet of over 1400 diagnostic machines. The company needed a solution that would unify systems across geographies and lines of business, providing a single source of truth for employees, contractors and affiliated professionals. ?

The implementation of the global HCM system forms an important part of the company’s broader digital strategy of upgrading and simplifying its systems with standardised and automated processes, which will provide better analytical capabilities, performance insights, while reducing the HR manual tasks and impacting the team engagement.

Detailed information on skills and qualifications gives better insights into sub-specialty clinical expertise across the group and the expansion of the company’s teleradiology and telehealth services. It also enables better management of continuous clinical education efforts by accessing the right professional audiences with specialised clinical training and supports knowledge exchange within peer-groups.

?Providing better analytical and reporting capabilities to the HR teams across 15 countries, the Oracle application offers an increased efficiency of the company’s HR operations and personnel data management and brings certain level of automation to current time-intensive processes. The new system allows Affidea personnel to view and update their own and their teams’ employment data in real-time, perform manager self-service transactions or conduct performance appraisals in an easy and efficient way. In addition it also creates ?a platform for further digitization and automation of HR processes.

?Oracle Consulting lead the implementation of the global HCM system. The roll-out includes: Bosnia & Herzegovina, Croatia, Czech Republic, Greece, Hungary, Italy, Lithuania, Netherlands, Poland, Portugal, Romania, Spain, Switzerland, Turkey and Ireland.

?Sharing her experience of this transformation project, as someone that was integral to the deployment Justyna Tyborowska Senior Vice-President and Chief HR Officer at Affidea discussed the operational and medical benefits:“Digital transformation and continuous improvement of both medical and operational processes are key elements of Affidea’s growth strategy, aiming at offering standardised top notch cost-effective medical services and outstanding patient and referring doctors’ experience. We are bolstering our digitalization across the Group with a culture of innovation by bringing in place tech-savvy practices that enhance our way of working and allow us to focus on value-adding activities related to the business. The implementation of the global HR solution is a concrete deliverable of our digital strategy, data-based management practices and builds a strong foundation for further automation and integration with other company’s systems - which will position Affidea as a leading digital healthcare provider.”

?The transformation has already led to improved efficiencies of the HR teams, increased collaboration and better data driven decision-making. It provides the foundation for further benefits for Affidea through automation, allowing professionals to focus on what matters the most – delivering exceptional patient care.

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