AEG-Notify is an innovative in-house application designed to streamline notification processes for SWIFT financial transactions. This powerful tool empowers banks to:
- Automate notification delivery: Eliminate manual tasks and ensure consistent, timely updates for customers, branches, units, and departments.
- Seamless integration: AEG-Notify integrates seamlessly with your existing SWIFT system and telecom services, offering a centralized solution for all your notification needs.
- Real-time information access: Leverage the SWIFT Application Development Toolkit (ADK) for real-time retrieval of critical information, ensuring accurate and up-to-date notifications.
- Enhanced efficiency: Free your administrators from tedious manual work and focus on higher-value activities.
- Value-added service: Offer customers an appreciated service that enhances transparency and keeps them informed about their financial activities.
- Multi-language support: Cater to a wider audience by offering notifications in various languages.
- Customizable notification templates: Allow banks to personalize notification messages for a tailored customer experience.
The solution utilizes three key components:
- ADK Component: This custom-developed tool resides on the bank's SWIFT server, reading and storing a copy of SWIFT messages in a secure database.
- Graphical User Interface (GUI): Designed for user-friendliness, the GUI enables configuration of parameters without intricate coding. It also allows for: SMTP and SMS server configuration Monitoring of all application changes Real-time status tracking for notification messages Event logging for detailed monitoring of actions, errors, and successes
- SMS & Email Service: This service manages the delivery of notifications to subscribed users. The system connects to: Internet or SMTP server for email and Internet gateway-based SMS delivery. Mobile gateway for direct SMS transmission to customer phones.
By adopting AEG-Notify, SWIFT members can unlock significant benefits, including improved efficiency, enhanced customer satisfaction, and a more streamlined notification landscape for SWIFT transactions. With its existing features and potential enhancements, AEG-Notify positions itself as a valuable tool for financial institutions seeking to optimize their notification processes and elevate their customer service.