Advanced Workplace Restoration and WFA Certification Training Toronto November 13 – 17, 2017

The Workplace Fairness Institute in conjunction with the ADR Institute of Ontario (ADRIO) would like to invite all mediators, OD professionals, Ombuds, HR professionals, Health and Safety professionals, Managers and Union Representatives to this advanced training on the new wave of workplace conflict management. Here are the details:

Day 1 - THE WIDE WORLD OF WORKPLACE MEDIATION 

Here we will explore the following mediation options:

• Employment mediation - i.e. mediation of common law wrongful dismissal claims
• Grievance mediation - the process used as a diversion from arbitration in unionized work environments
• Workplace interpersonal mediation - including two-party mediation and conflict management coaching
• Collective bargaining facilitation and mediation
• Workplace restorations

Most of this day will use group discussion as the pedagogical methodology. We will also provide demonstrations and roleplays to highlight the differences between these options. We will introduce a Mediation Approaches Model that accounts for the stark differences in these options. 

Day 2 - INTRODUCTION TO WORKPLACE RESTORATIONS 

Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health. 

Day 3 - WORKPLACE RESTORATION IN ACTION 

Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures. 

Day 4 - UNDERSTANDING WORKPLACE HEALTH - WFA CERTIFICATION PART 1 

Here we move to a structural analysis of workplaces with a focus on systems analysis and design. This is the beginning of the WFA certification process. We look at conflict and how it arises. We consider attribution theory and conflict transformation theory as a way of explaining how conflict manifests itself in the workplace. We also consider the role of fairness in conflict and workplace health. This will be an exercise and group discussion day. Participants will fill out forms related to their subject workplaces and share their insights throughout the day. 

Day 5 - ACHIEVING WORKPLACE FAIRNESS AND PSYCHOLOGICAL HEALTH AND SAFETY - WFA CERTIFICATION PART 2 

This day will be focused on evaluative models for understanding workplace structure. We will introduce the Psychological Health and Safety Standard and explore its potential use as an evaluative model for workplace health. We will also introduce WFI's Testing Instrument for Fairness Systems and its use to help evaluate the strength of conflict management systems.

In the afternoon we will explore methodologies for gaining organizational buy-in to the use of these tools. We will consider power relationships in each subject organization and strategize on how best to achieve commitment to change.

FOR DETAILS and a flyer EMAIL ME AT [email protected]