Administrative Assistant- Bethlehem, PA

Flexible Work Place- Full Time

Responsibilities:?

· Maintain detailed enrollment and contact lists utilizing?SalesForce?(internet database)?

· Assist in the preparation of regularly scheduled classes – ensuring books are printed, supplies are available, etc.?

· Maintain student filing system?

· Handle sensitive information in a confidential manner – when students enroll in a course, payment information must be forwarded to accounting for processing.?

· Assist with customer invoicing and tracking of accounts receivable?

· Write letters and emails on behalf of owner/instructor(s) as requested?

· Provide general support to students/visitors?

· Answer and direct phone calls?

· Provide information by answering questions and requests in a timely manner?

· Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies?

· Carry out administrative duties such as filing, typing, copying, binding, scanning etc.?

· Cover the reception desk when required (i.e., when class is held at the school)?

· Maintain professional and technical knowledge by attending partial courses at the school?

Requirements:?

· Proven administrative or assistant experience?

· Working knowledge of the internet database system?SalesForce??

· Proficient in Microsoft Office programs (Word, Excel, Outlook)?

· Excellent time management skills and ability to multi-task and prioritize work?

· Attention to detail and problem-solving skills?

· High school diploma or equivalent; college degree preferred?

· Administrative Writing Skills – must be able to write and reply to emails professionally, accurately, and intelligently?

· Demonstrated level of professionalism over the phone and in-person?