Addressing Non-Compliance in Roof Safety Systems: A Guide for Commercial Clients

In the realm of roof safety, ensuring compliance with Australian standards is not just a matter of regulatory adherence but a critical component of workplace safety. At Connected Roof Safety, our inspections frequently uncover non-compliant roof safety systems, a situation that poses significant risks not only to workers but also to the integrity and legal standing of businesses operating in such premises. The challenge often lies in the original installers' reluctance or failure to rectify their substandard work, a predicament attributed to negligence, a lack of industry understanding, or both. This issue underscores the need for a stringent approach to compliance in an industry that, regrettably, operates without a dedicated regulatory body.

When confronted with a non-compliant roof safety system, clients have several avenues to pursue rectification and ensure their installation aligns with the requisite standards and practices. Here's what you can do if you find yourself in such a situation:

Seek a Second Opinion: Before taking any corrective action, it's prudent to obtain a second opinion from a reputable and experienced roof safety specialist. A thorough inspection by an entity like Connected Roof Safety can provide a comprehensive assessment of the system's compliance and recommend the necessary steps to achieve rectification.

Contact the Working at Heights Association (WAHA): WAHA is a pivotal resource for businesses and individuals navigating the complexities of working at heights. They offer guidance, support, and advocacy for safety standards adherence and can be instrumental in advising on the best course of action for dealing with non-compliance issues.

Engage with the Product Manufacturer: Manufacturers of roof safety equipment and systems are often willing to assist clients in addressing non-compliance, especially if the issue pertains to the improper installation or usage of their products. They can provide technical advice, installation guidelines, and sometimes, direct support to ensure their systems are correctly implemented.

Pursue Rectification through the Original Installer: While this might seem daunting, especially in cases where the installer has shown negligence or a lack of accountability, it is crucial for clients to demand rectification from those responsible for the non-compliant installation. Legal advice may be necessary to understand the options available, including potential recourse through consumer protection laws.

Consider Professional Rectification Services: When all else fails, or the original installer is unwilling or unable to rectify the issue, professional services like those offered by Connected Roof Safety can intervene to correct the installation. While this may involve additional investment, ensuring the safety of your workers and the legal compliance of your facility should be paramount.

It's unfortunate that clients often have to navigate these challenges in an industry lacking a centralized regulatory body. However, by taking proactive steps and utilising the resources available, businesses can safeguard their operations against the risks posed by non-compliant roof safety systems. At Connected Roof Safety, we are committed to elevating industry standards and providing our clients with the expertise and support needed to ensure their roof safety systems are compliant, reliable, and safe.