ActiveLink Services: Support for Members
ActiveLink Employee Benefits Consulting, Inc.
Benefits Made Better
We at ActiveLink understand that a healthy workforce does more, gives more, and lives more. This has been our main motivation in coming up with solutions for businesses and their employees. Aside from making cost-efficient program proposals to help implement a better healthcare program, we invest in support platforms for our members.?
ActiveLink offers multiple tools and platforms to make benefits availment easier and better. These tools are aimed at making benefits information more accessible, streamlining processes, and enhancing customer support. In ActiveLink, we put our members first.?
The ActiveLink Knowledgebase provides members an online library with updates and information on COVID-19, HMO concerns, health and wellness, as well as step-by-step guides for ActiveLink platforms and key services.?
?The ActiveLink Knowledgebase is accessible 24/7.?
2. ActiveLink Mobile App
The mobile application provides convenient access to HMO administration services. The ActiveLink Application’s Benefits Communication feature publishes articles to support the communication of your company’s benefits strategies.?Through ActiveLink’s in-house content management system, ActiveLink and your HR team can push announcements, publish information, and provide updates in real time. ??
Another core feature of the ActiveLink Mobile Application is the?ActiveLink Connect function, which brings administration and dental appointment facilities to registered members.
The ActiveLink Mobile App is available on App Store and Google Play.?
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The BMB Portal provides members with online access to their HMO program details, accredited hospital directories, and relevant HMO forms. It also streamlines the dependents enrollment process.?
?The Benefits Made Better Portal is accessible 24/7, even through your office’s network.?
4. Email Helpdesk
The Email Helpdesk is an additional support tool managed by our dedicated customer service team to help members in managing their healthcare plan by efficiently addressing their requests, inquiries, and concerns.?
All these support tools are linked to our Business Intelligence dashboards that allows us to gather insights and formulate better solutions for you.?
Interested to learn more?
Visit our website at www.activelinkbenefits.com.??
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