Action Matters: No One is Grateful for the Leader Who is an Expert Thumb Twiddler

Action Matters: No One is Grateful for the Leader Who is an Expert Thumb Twiddler

“Is there a tool we can use that will help us take action?”

I was asked this question recently. The asker was a sincere leader who was frustrated by inactivity – on his part and on the part of his team.

“No,” I responded. “You have to just do it. You have to lead.”

You can lead a horse to water but….

You can’t make leaders lead.

A leader has to choose to lead.

When I ask an audience to describe the ideal characteristics of a leader, they’ll often describe someone who takes action, sets vision, solves problems, and makes things happen. These are all?verbs.

They don’t need time to think about this. The descriptions just pop out.

But when people find themselves in a leadership role, suddenly, it’s not so obvious. For some, leadership feels more like a?noun.?They are confronted with the reality that just sitting in the leader’s seat doesn’t mean you are leading.

There are reasons (always reasons): Some people, with no aspiration to lead, just wind up in leadership roles. Some see leadership as an award for a job well done, a career step, or a rung on the ladder to aspire to.

Most often, a lack of action is simply due to some form of fear. Less often, it is due to laziness or a lacking sense of responsibility.

Leaders not getting off the dime is such a common problem that it’s an official, academic “thing”.

Active leadership?is a formal academic leadership model. Back in grad school, I recall being assigned to write a paper on Active Leadership. One sentence in, I felt stuck. It seemed self-evident to me. “Leaders take action.” What else was there to say?

It surprised me that a whole model of leadership has been developed around the idea that, “Some leaders provide leadership.”

As it turned out, many people see leadership as a?passive?position (i.e. an award, a promotion, a pay grade, an honor, an entitlement for loyalty, etc). Others see leadership as a?reflective?position (i.e. being the ‘grey-haired voice of wisdom’ on the board, the technical wizard who was promoted to provide insight at an executive level).

In contrast, examples of what kinds of actions an?active?leader might pursue include:

  • Direction setting
  • Opportunity capturing
  • Problem-solving
  • Communication
  • Coaching and mentoring
  • Conflict resolution
  • Expressing appreciation

Add to the list as you see fit. The point is, if a leader isn’t?actively?leading, they are letting something (or anything) else do it for them. This may be circumstances, urgencies, crises, shiny objects, or complaining people. Who knows?

Inaction is costly

Opportunities benefit from action. Problems benefit from inaction.

Opportunities expire with time. Know how to recognize them. Be ready and willing to act when they emerge.

When leaders are clear on their values, the vision of the organization, and their core goals and strategies, the easier it is to vet opportunities.

Problems expand with time.?Just like a leak in the roof, problems can’t be expected to resolve themselves.

When leaders see a problem, they should act to address it. Especially when one threatens their values, vision, or core goals and strategies, they should act. Additionally, if a problem hurts people, employees, customers, or the community, inactivity becomes a moral failing.

Action matters. No one is grateful for the leader who was an expert thumb twiddler.

I recently saw a video of an 80-year-old man doing a heavy deadlift. I found it inspirational.

But the comments following the video were overwhelmingly negative. People critiqued his form. He was only going to hurt himself lifting heavy things. Couldn’t believe other people in the gym were letting him lift. He should stay away from weights, etc, etc.

My thoughts diverged.?He’s 80 years old and: A) He’s still alive and healthy, good for him. B) He’s in the gym making it happen. C) He was handling more weight than most people sixty years younger than him can handle. D) Keyboard warriors are irritating.

Haters gonna hate. Someday, I aspire to be like him.

It’s better that he was lifting than if he wasn’t. Sure, he could throw his back out. But most of his peers have died already. Seems like whatever he’s doing is working better than whatever they did.

Action is better than inaction.

There is risk for both. Every athlete I know has injuries. But everyone sedentary person I know is dying while sitting.

What if I do the wrong thing?

You will.

Every active leader makes mistakes. And so do all the inactive leaders.

Mistakes happen all the time. But very few decisions are life and death. Almost none are irreversible.

At least not if you are good at quickly recognizing that you need to course correct. And then ensuring you correct your course.

Mistakes from taking the wrong action are solved by quickly taking the right action.

Action is the answer.

How to Get Better at Taking Action

My best clients are action-takers. They spend minimal time deliberating (it has its place) and maximum time executing.

You can take more productive actions, quickly when you:

  • Develop crystal clarity about your values and how they should impact decisions and behavior.
  • Define the vision of the organization. This is the picture of what you are trying to build.
  • Establish your core goals. These are the major accomplishments you need to make to build your vision.

Altogether, this begins to shape a core strategy or?framework for decision-making.?This creates a filter that helps you quickly sift through answers that are a better fit for you.

Become comfortable with accepting the occasional mistake or error.

As a born and bred perfectionist, I found enormous freedom when I stopped aiming for A+++ work and instead accepted solid B-quality work. It’s still honor roll work.

I prefer A+++. I always will appreciate high quality. But when I only accepted this, it was hard to learn, it felt risky to attempt new things, and I would take too long to execute.

I realized that, ultimately, the difference between B-quality work and A+++ quality was unnoticeable to most.

Notice what stops you.

Most leaders have some decision or action that they keep finding a way to postpone or delay. You probably know what yours is. Here are steps that can help:

  1. Identify:?Identify one action that you just keep not taking.
  2. Determine value:?How important or valuable will the results of this be? Should it even be on your list? (If not, don’t do it. If so continue…)
  3. Explore your inaction:?Reflect on why you aren’t acting. Usually, it is due to: Fear, discomfort, or lack of knowledge.
  4. Explore alternatives:?Do?you?need to do this? If not, give it to someone else to get done. (Leaders ensure that things get done, they don’t have to do everything.)
  5. Get support:?If you do, what help do you need? Who can help you?
  6. Build accountability:?Tell someone, who you respect and don’t want to disappoint, what you are going to do, and by when. Schedule a time to follow up with them on your progress.

Take good care,

Christian


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Elaine Kroll, CTP

Treasury Management and Branch Administration Director | Banking and Financial Support Services

1 年

Love this, Christian! I will be sharing with my team.

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