Achieving Digital Maturity

How to design and implement/upgrade health IT successfully? Learn top strategies from the Healthcare Management MBA Programme.

Regardless of whether it is new functionality for creating electronic medical records, a clinical decision support system, or a completely new integrated IT system, the medical facility manager is responsible for its implementation. And the final result, success or failure depends on their ability to manage change, personnel and, above all, projects.

Healthcare managers do not always have the knowledge and competence to carry out large investments in IT. This is because the process is very different than all standard operations performed in a hospital. The staff has to learn how to use any new medical equipment purchased to begin working with it. The digitization is an undertaking that has practically no specified end, requiring continuous development, interfering with the employees’ way of work, procedures, and habits. It can become a best-case or a carefully hidden organizational failure. 

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