Achieve Better CQC Compliance with 20X Software

For health and social care providers in England, compliance with the Care Quality Commission (CQC) is not just a requirement, it’s essential for maintaining trust, safeguarding reputation, and continuing operations. Falling short can lead to financial loss, reputational harm, or, in severe cases, closure.

At 20X, we understand how challenging it can be to navigate the complexities of attaining, maintaining, and demonstrating CQC compliance. That’s why we’ve developed the UK’s leading medical staffing software, designed to simplify compliance while improving care quality and safety.

Simplifying Staff Registration and Compliance

The 20X platform offers a fully online, app-based staff registration system that ensures your workforce meets the highest standards:

• Comprehensive Information Collection: Capture staff qualifications, training records, work experience, skills, and background checks during the registration process.
• Real-Time Alerts: Staff receive notifications to update compliance documents before they expire.
• Automatic Flags: Non-compliant staff are flagged, allowing management to take action such as deactivating accounts until compliance is restored.

This proactive approach ensures that only fully compliant staff can be assigned to shifts, protecting care quality and safety.

Proactive Training and Performance Monitoring

20X supports continuous compliance with features that:

• Track Training Requirements: Stay ahead of training and certification expiries, such as DBS checks or Right to Work documentation.
• Record Complaints and Incidents: Maintain a full audit trail of staff activities, shifts, and employment history.
• Facilitate Feedback: Enable care providers to rate and review staff performance, motivating excellence while identifying areas for improvement.

These tools empower agencies to maintain a high-performing workforce while addressing potential issues promptly.

Comprehensive Reporting for Enhanced Oversight

The 20X software comes with built-in reporting capabilities that allow managers to:

• Analyse staff performance at individual and team levels.
• Access detailed records of compliance, document expiries, and work history.
• Generate reports for audits or internal reviews.

By providing clear insights into workforce performance, 20X ensures your agency remains prepared for CQC inspections.

Addressing the CQC’s Five Key Questions

The CQC evaluates care providers based on five key questions, and 20X is designed to support compliance in each area:

1. Safe: Ensure recruitment processes meet stringent safety standards with background checks, valid DBS, Right to Work, and appropriate training.
2. Effective: Robust compliance procedures ensure staff deliver high-quality care based on the best available evidence.
3. Caring: Streamlined recruitment processes allow agencies to select compassionate and experienced staff who treat service users with dignity and respect.
4. Responsive: Prioritise continuity of care by assigning staff who have previously worked with a specific care provider, enhancing service delivery.
5. Well-Led: Promote strong leadership and governance with features that support efficient management, open communication, and innovation.

Why Choose 20X?

20X isn’t just a staffing solution; it’s a complete agency management system designed to handle the challenges of modern healthcare staffing. With its intuitive features and powerful automation, 20X allows agencies to focus on delivering exceptional care while staying compliant with ever-evolving regulations.

Take the Stress Out of CQC Compliance

In a world where managing compliance can feel overwhelming, 20X is here to lighten the load. Let our software handle the complexities of staffing and compliance, so you can focus on what matters most, providing high-quality care.

Discover how 20X can transform your agency's compliance journey. Visit 20X to learn more and schedule a demo today.

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