ACCESS BANK: MORE IN AFRICA, MORE TO THE WORLD

How do organizations make a difference in society? How are individual lives affected by the numerous projects that organizations undertake in society? At Access Bank, we have chosen to impact lives through financial and non-financial propositions we offer, and by remaining socially responsible towards the societies we operate in while remaining economically sustainable.

Providing superior banking solutions has been at the heart of all we do at Access Bank, both at the global and regional level. Our promise to provide more than banking to our customers is not cliché. We put in daily efforts to ensure that this promise does not remain a mirage, but a reality our customers can experience and bank on.

Our Scale, Reach & Improved Digital Technology

To reach our customers everywhere, Access Bank Ghana has over the past ten years pursued an expansion strategy which includes establishing physical footprints across Ghana and beyond. We have expanded our branch network and are present in seven regions of Ghana, with 53 branches making us one of the most physically accessible banks in the country. Our global branch network exceeds 700.

Our expansion strategy has taken banking services to the last mile through Access Closa, our Agency banking proposition. It employs the services of certified agents who offer day-to-day retail services in neighbourhoods, to provide everyday banking services. Agent outlets include pharmacy shops, salons, barber shops, retail grocery shops, etcetera. Access Bank has over 3000 agents in Ghana and over 180,000 agents globally, offering banking services to customers. We are present in three continents (Africa, Europe and Asia), across 17 countries including UK, UAE, China, India, and Lebanon, offering over 180,000 Point of Sale (POS) and over 2,800 Automated Teller Machines (ATMs), ensuring regional accessibility.

Leveraging our robust digital platforms to offer exceptional solutions has been part of our success story. We ensure value for customers by consistently upgrading our banking systems and platforms for customer engagements. This has provided speed in our service delivery, positively affected the businesses of customers and improved customer relationships.

As a respectable regional Bank, we continue to deepen relationships with multinationals and offer solutions to companies seeking to enter business partnerships with them. We have designated desks for German, Chinese and Lebanese clients to facilitate the smooth running of their business through our offerings. These desks also serve as reliable points of call for all who seek to do businesses in Ghana, as well as local companies seeking to enter business relations with German, Chinese and Lebanese related enterprises.

Sustainably impacting our communities of operations through life changing projects continue to define our holistic efforts as a bank. From our product design to service offerings, we committedly ensure that customers receive lasting solutions to their varied needs. Our service and product offerings have been designed to offer superior satisfaction to the customer, as we consistently employ insights from market research in delivering solutions.?

Stakeholders in our communities of operation are not left out in our solutions. In line with our strategic objective of remaining a responsible corporate citizen, Access Bank undertakes interventions in its communities of operation to impact lives.?The bank has adopted principles from the Sustainable Development Goals (SDGS), focusing on Education, Sport, Health, Environment, Arts and Culture to guide our community Investment efforts.

Our life-changing interventions in the above priority areas have endeared us to our communities of operation and attracted recognition both locally and globally. We have for the past four consecutive years been commended for our outstanding commitment to improving lives through our CSR initiatives. Our ‘Fist Against Fistula’ Campaign, ended with close to 200 sufferers of this life- threatening condition, restored to live wholesome lives.

In 2022, the Bank made a judicious contribution to Government of Ghana’s Ghana Green Project, aimed at restoring depleted vegetation to contribute to solving climate change crisis. Employees of the bank also pursue yearly projects in their respective communities aimed at impacting lives by supporting initiatives under health, education, sports, and social welfare. Notable among the projects implemented in the past year were prosthetic repairs for ten beneficiaries in partnership with the National Prosthetics and Orthotics Centre, provision of mechanized beds, a phototherapy machine, hospital equipment and supplies for four regional hospitals, facelift for orphanages, and sporting kits for schools among others. These outstanding projects led to the winning of eleven awards in 2022; Euro Money, Global Finance, Global Brands, Finance Derivative, Ghana Club 100 and Sustainable and Social Investment Awards among others.

At Access Bank, we delight in offering more than banking to our customers and stakeholders. We invite you to experience more than banking with us because we will be here for the long haul.