Accelerated Sales and Traffic Growth Bring Optimism to Restaurants
Restaurant Intelligence as of December 29th:
By several accounts, November was a pretty encouraging month for restaurants. For the second consecutive month, year-over-year (YoY) same-store sales and traffic growth accelerated, bringing much-needed optimism to the industry after September’s discouraging dip in performance. Furthermore, November’s traffic growth was the third strongest achieved by the industry since February of 2022.
Here are a few key takeaways:
Click here to get the insights.
Want access to the latest data and trends shaping the industry- straight to your inbox? Subscribe to our monthly newsletter >
??? Upcoming Events
The Annual 2024 Best Practices Conference is back!
February 26 - 28, 2024 | Dallas, TX
?? Industry intel from restaurant experience experts & analysts
?? Networking focused on problem-solving and building authentic connections
?? New tools to make your brand experience better, every day
?? From Our Library
Getting Back to Basics: 2024 CX Outlook
Discover trends surrounding the restaurant industry, customer experience, workforce, technology, sustainability, and more, and learn how your brand can become a frontrunner in customer experience in 2024 and beyond.
Hit Your Performance Goals in 2024: Important Restaurant KPIs to Track
Learn how restaurant operators can create successful strategies for 2024. Discover the importance of establishing internal alignment on key metrics and tracking the right KPIs for hitting performance goals.
Ebook | The Ultimate Guide to CX Benchmarking
With the rise in customer demands, competition within the restaurant industry is fierce. Brands are beginning to prioritize customer experience, relying increasingly on CX benchmarking to understand market trends and enhance their offerings to meet evolving customer expectations.
Our latest ebook reveals what CX benchmarking entails and how it can help you catapult your brand to the forefront.
Discover how you can develop a robust CX benchmark framework, what metrics you should benchmark, including NPS, CSAT, Order Accuracy, Wait Time, and more, and explore detailed examples of CX benchmarking.
领英推荐
Latest Restaurant Industry Insights: What You Need to Know Heading into 2024
Unpacking the Latest Trends and Takeaways from GuestXM's Q4 State of the Restaurant Industry
Guide | Turn Data into Results: Detailed Examples of Operationalizing Your Customer Feedback
In this ebook, we talk more about what exactly customer feedback management entails and what it looks like to operationalize both direct and indirect feedback, providing use cases so you can gain a clearer picture of the entire process.
?? In Case You Missed It
On-Demand Webinar | Huddle House Q&A: Breaking Down the Casual Dining Chain's 360-View of the Restaurant Experience
On-demand Webinar | Team Roundtable: How Smalls Sliders Tackles Fast-Growth Challenges with Big Business Mentality
In this 45-min exclusive interview, the Smalls Squad leadership team will share their learnings on:
On-demand Webinar | Turning Customers into Raving Fans: Lessons from Cult Fast Casual & QSR Brands
Hear from experts at Whataburger, Shipley's Donuts, and Portillo's to discover the secrets behind creating a highly successful cult brand in the fast-paced world of fast casual and quick-service restaurants.
Featured Speakers:
?? More from our Resource Library