ACCC accuses Mazda of dishonesty, ANZ taps 1,000 staffers to work on refunds, and more top news
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ACCC accuses Mazda of dishonesty, ANZ taps 1,000 staffers to work on refunds, and more top news

The news Australian professionals are talking about now, curated by LinkedIn’s editors. Join the conversation in the comments below.

The competition watchdog is considering a ‘lemon law’ to protect consumers from shonky car companies as it accused Mazda of being dishonest with buyers and engaging in “unconscionable conduct.” In launching a Federal Court action against Mazda, ACCC chairman Rod Sims said the car maker failed to fix customer’s vehicles “after repeated life-threatening faults,” such as losing power in their car while on the road. Mazda allegedly declined to offer a full refund or replacement to those impacted. The ACCC receives about 10,000 car-related consumer complaints annually. Here’s what people are saying.

ANZ has mobilised a significant portion of its workforce for the “finding, fixing and compensating customers who were overcharged or otherwise left worse off” after dealing with the bank, The AFR reports. ANZ CEO Shayne Elliott said the bank was in the midst of a "collateral review" of products and services following the Hayne royal commission and 1,000 employees have been tapped to help with the effort. ANZ has tucked away $1.1 billion for customer refunds; $100 million has been returned to customers so far. Here’s what people are saying.

Australia’s wagering industry is enduring a challenging spring carnival, The SMH reports. The industry has seen sharp declines in betting turnover as it contends with punters “disgusted at the recent revelations of racehorse mistreatment,” that the ABC reported. Turnover from the recent Caulfield Cup, for instance, plunged 24.6% year-on-year. Bookmakers are also grappling with new, state-based point-of-consumption taxes. Horse racing now makes up just 25% of all bets, The Australian writes, with sports like AFL, NBA and soccer now the chief target for gamblers. Here’s what people are saying.

Eating lunch alone, or at your desk, may not be such a bad thing after all. Workers who feel obliged to join a company-sponsored lunch are more drained by the end of the day than those who are able to choose how, and with whom to spend their lunch period, shows research by the Rottman School of Management. Enjoying a true lunch break, versus mandatory socializing or working through lunch, leaves employees feeling more relaxed. Here’s what people are saying.

We speed up our podcasts, so why not our binge watching? That's Netflix's theory behind a test that's allowing a handful of subscribers to alter the speed of shows and movies. With Netflix already heavily involved in a debate with Australian creatives about its commitment to local content production, the test has further alarmed those who argue it impinges on artistic control. Filmmakers say variable playback may “destroy the presentation” of their work. Netflix says it's one of the most popular requests from its subscribers. Here’s what people are saying.

Idea of the day:  Leaders are not the loudest, writes David Sable, senior advisor at WPP.

“We have seen fraud and maybe fraud committed because the perpetrator was loud and drowned out the critics, swayed the masses, or at least the analysts, and silenced the skeptical and questioning. Being loud doesn’t make you the leader, it only makes you loud.”

What's your take on today’s stories? Share your thoughts in the comments.

Andrew Murfett 

Gila Rosily

Now FULL Real Estate Certificate for ?? Agent License

5 年

From my personal experience Everything with the ANZ Bank is WRONG ! Need to shut it down! Cause NOW I HATE MAZDA! After 8 years full comprahansive writeoff thefts!

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Barton S.

Experienced people leader driving efficiency, performance and growth.

5 年

Concerns appear to escape the ACCC purview; What has happened to the enquiry into wildly fluctuating petrol prices when the AUD dollar is unchanged and the cost of crude is unchanged. What other economic factors can explain this? Number 2. How do all banks appear to be in lockstep on the amount when the RBA reduces the cash rate. There is a saying when there are a litany of coincides it amounts to a plan. The banks wouldn’t call each other would they to see what each other are retaining in passing on part of the rate cut. 3. Monopolistic practices - Facebook have been advised In a government enquiry in the US they hold to much market power and need to be split up. What other monopolies that could exist in fast food industry that can utilise offshore head office expenses and legally cost shift expenses in to Australian operations to legally minimise tax to the extent they are running at a competitive advantage and hence allegedly a monopoly. Are monopolies good for the overall economic well being of Australians ? Let’s tackle the elephants in the room first

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Onyako Awuor-Bailey

NDIS Service Provider at NDIA

5 年

This is where Commissions of Inquiry into certain matters come into play. Read my article on the meaning of Commission of Inquiry. We should voice our concerns as professionals without fear because the others rely on us to speak out on their behalf! "Truthfulness is the foundation of justice"

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Yeu Wen (耀榮) Mak (麥)

Augmenting and amplifying collective human decision-making under uncertainty and ambiguity conditions

5 年

Idea of the day: Leaders are not the loudest, writes David Sable, senior advisor at WPP. “We have seen fraud and maybe fraud committed because the perpetrator was loud and drowned out the critics, swayed the masses, or at least the analysts, and silenced the skeptical and questioning. Being loud doesn’t make you the leader, it only makes you loud.” Right, you only become a leader when you inspired *action* !

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