The absence of accountability kills execution
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The absence of accountability kills execution

You’ve got a team, a strategy, and meetings filled with grand ideas. But nothing moves. People nod, take notes, and disappear into the abyss of “work” without deadlines, deliverables, or consequences.

This isn’t leadership. This is a polite hostage situation where no one wants to upset the status quo.

A retail company I consulted for had this disease. Their managers “owned” projects, but deadlines were suggestions. Sales teams promised results but blamed market conditions. Finance was waiting on operations, operations was waiting on IT, and IT was waiting on… divine intervention. Have you experienced a situation where different teams blame each other until there is no one else to blame?

Nothing moved until we made it hurt.

We tied incentives to execution, not effort. No deliverable? No bonus. No deadline met? Public accountability in weekly meetings. No progress? Removal from key projects. The moment people felt the heat, suddenly, work started getting done.

A hospital I consulted had senior doctors who “owned” patient experience but never reviewed processes. Nurses were drowning in inefficiency. We flipped it. Each department had a single accountable owner with a clear, written outcome. Fail to deliver? Their name was attached to the problem in every leadership meeting. Magic happened.

Accountability without pain is fiction. Stop waiting for people to “step up.” Hold them down to real deadlines, real consequences, and real ownership. Celebrate milestones and call them out when they fail to deliver on their promises.

Because in business, if no one is accountable, everything is broken.

Pick one stalled initiative right now. Assign one name to it. Give it a deadline. And make missing it cost something. Then watch what happens. The same thing happens with corruption -- if no one feels the heat, no one stops it. I remain Mr Strategy.

Abesi Mwesigwa

CISA, ITIL, Msc. Information Systems & Bsc. Computer Science

1 个月

Insightful and practical ??

回复
Grace Labong

TEAM LEADER/ STRATEGIST

1 个月

Mustapha Bernabas Mugisa (aka Mr Strategy), you’re spot on. The lack of action following strategy formulation is frustrating. I often ask, "So you have a strategy; then what?" Many organizations want to develop strategies but lack the urgency or skills to implement them. This responsibility often falls to the leaders. I've realized that sometimes we have the right team in the wrong roles, and every strategy needs an independent change agent—someone unafraid to challenge the status quo. It’s disheartening to see organizations invest in strategies that gather dust while spending more to update them, with less than 10% implemented. I now advise clients to prioritize a simple action plan before diving into a complex strategic process. Successful, resilient organizations are typically action-oriented. Could the key strategy be "how to gain traction and take action amid uncertainty?" " #Leadership #Strategy #ChangeManagement #Action #Resilience

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