9 experts speak about your job-search marketing campaign

Every successful business requires a marketing campaign to promote its products or services. Businesses utilize a variety of delivery methods—social media, websites, television, radio, and other methods—to deliver their message to their consumers. Their campaign must be convincing, impactful, and informational, or it will fail.

Like any company, a successful job search requires a marketing campaign to deliver a strong message. Obvious methods to deliver your message are the résumé and interview. But your job-search marketing campaign must consist of more than these two elements.

This article will break down the job-search marketing campaign into the two major areas, written and verbal communications. Nine career development pundits offer their advice in these two areas.

Written communications

Labor market research

Before you write your résumé, it might make sense to know which skills, qualifications, and experience employers seek, wouldn't it? This general information can be ascertained by researching the labor market. This should be your first task in you job-search marketing campaign.

Ask yourself these questions: What kind of work do I want to perform? What is my ideal salary? Is my occupation growing or declining? Take it further and ask yourself which types of companies I want to work for? Do I have a list of 15 companies for which I'd like to work?

Sarah Johnston, is an Executive Coach and Résumé and LinkedIn Profile Writer who understands the importance of researching the labor market. She writes:

"There is a famous French quote that says, 'a goal without a plan is just a wish.' I’d like to go down in history for saying, 'a job search without research and a strategy is like a trip with no destination.' After getting crystal clear on your own personal strengths and career needs, one of the best places to start a job search is identifying a target list of companies that you’d be interested in working for or learning more information about."

Any strong company will conduct consumer market research to determine if its products or services will be successful in a given geographic location. If they fail in this component of their market research, they will go under.

Résumé

One thing most job-search pundits and hiring authorities will tell you is that your résumé is a key component of your job-search marketing campaign. It is your ticket to interviews. However, few job seekers understand what employers are looking for in a résumé. Adrienne Tom, Executive Résumé Writer, knows what employers are looking for.

To make your résumé stand out, Adrienne recommends two important strategies: making your résumé relevant and including powerful accomplishment statements. In terms of relevance, she advises:

"Focus on creating good quality content. Align every point with the reader’s needs. For every point you write down in your résumé ask, 'So what?' and 'Will this matter to this reader?'"

And when it comes to creating impactful accomplishment statements, she recommends listing the most important information at the beginning, which she calls "frontloading."

"Lead bullet points with results. Make it easy for hiring personnel to spot important details, fast; don’t make them hunt for it. Walk the reader through your career story, start to finish, by sharing relevant, measurable details that matter."

Ashley Watkins, Executive Résumé Writer, spent 15 years as a corporate recruiter, so she understands what employers are looking for in a résumé. She echos what Adrienne says about accomplishment statements:

"Hiring managers want to know what you can do to positively impact the company’s bottom line. Use every opportunity to include numbers, dollar amounts, and percentages to validate your results. It's crucial that job seekers bring their achievements to life and convince employers that hiring them will solve their immediate problem."

Ashley warns against writing generic, one-fits-all résumés.

"Although having a clearly defined career target is the most effective way to land a job, many job seekers use a very generic résumé strategy when applying for positions online and when networking with their referral contacts. When you do not have a keyword-rich, targeted résumé focus, you are leaving it up to the reader of your résumé to figure out what you do. Therefore, increasing your chances of winding up in the 'no pile.'"

Both résumé writers stress the importance of crafting a résumé that will pass the applicant tracking system. You will only accomplish this if, like Ashley advises, your résumé is key-word rich.

Successful businesses deliver a strong message that encourages consumers to buy. Your goal is to encourage employers to invite you to interviews.

LinkedIn profile

Does your LinkedIn profile resemble your résumé? If it does, you're hurting your chances of impressing people who read your profile.

Ana Lokotkova is a Personal Branding & Career Search Advisor, who specializing in writing résumés and LinkedIn profiles, as well as coaching interviewing. She sees the LinkedIn profile as a digital handshake.

"The days of using your LinkedIn profile as a copy-pasted version of your résumé are long gone. Today, you can drop the résumé lingo and humanize every section of your profile. Your headline is the first thing people see when they come across your profile. Forget your most recent job title, and turn your headline into a slogan-like value proposition.

"Include relevant keywords that will help others find you on LinkedIn more easily. Write your summary section in 1st person. Help others learn about your WHY and what sets you apart from other professionals in your industry."

Another authority on LinkedIn is Virginia Franco, Executive Career Storyteller. According to her, the headline and new About section are critical to your LinkedIn profile's success:

"Storytelling as a concept is prevalent across our media today from newspapers to magazines. This is important to recognize because, in reality, readers skim LinkedIn profiles in THE EXACT SAME WAY they digest the news.

"At first glance or when in a rush, readers skim the headline and the first section of the article tell them 1) what the story is going to be about and 2) help determine if the story is worth a deeper read when there is more time. Applying this methodology to LinkedIn, it is essential that a profile contain a headline and that About section tell the reader what your story is about, and intrigue them to want to read more when they have time!"

Successful businesses recognize that their audiences vary. Whereas a document as factual as a résumé is appropriate for one audience, a document like the LinkedIn profile might be more appealing to another audience.

Approach letter

A little known tool for your written communications is a networking document referred to as the approach letter. In the days of digital communications, this is usually sent as an email or even a LinkedIn message.

The idea is to send this to companies for which you'd like to work but haven't yet advertised a position. You want to penetrate the Hidden Job Market by being known by companies before they advertise a position.

In your approach letter you can ask for a networking meeting where you will ask questions about the company, a position you're interested in, and the individual who has granted you the informational meeting.

Your questions must be illuminating, not a waste of time for the individual. Ask about potential problems the company might be facing. What are the major requirements for the position. How the individual came to working in their role and at the company. What they see the role or industry evolving in the future.

If your timing is right, the company might be trying to fill a position it hasn't yet advertised. You could impress the person granting the meeting so much that they might suggest you to the hiring manager. At the very least ask if you can speak to two other sources.

Verbal communications

Personal branding

Erin Kennedy specializes in personal branding for executive-level job seekers. She talks about the importance of creating a clear, strong brand for your verbal communications.

People sometimes get confused about what their personal brand is. What is it? How do I figure it out? But the fact is, we all have a personal brand already. It is entwined in everything we do i.e. what we are good at, what we are known for, what others come to us for, what we specialize in.

"Once job seekers look at it that way, it’s much easier to break it down and define what our “personal brand” is. One way to strengthen your brand is through your verbal communications. It is easy to confuse people about who you are if you are not crystal clear about your brand.

Job seekers need to realize that not properly communicating their brand in their job search can be a huge obstacle in finding the job they are qualified for…and are hoping for. Take the time to ensure you have a strong brand statement that shows your expertise and the value you can offer a prospective employer.

Every successful business requires a strong brand which is unique to its products or services. Taglines like, "Just Do It," "Think Different," and "I'm Lovin' It" stand on their own because of the strength of Nike, Apple, and McDonald's. Companies must be clear on their message to their consumers and other businesses.

Networking

Nothing can be more effective to land an interview than networking. Many will agree that your résumé and LinkedIn profile are all important, but they would also agree that how you distribute them largely depends on networking.

Austin Belcak's LinkedIn profile tagline is: I Help People Land Amazing Jobs Without Applying Online // Need Help With Your Job Search? Let's Talk. Austin is definitely a proponent of networking.

"When it comes to expanding your network, there are two rules I like to follow: first quality always beats quantity. People get scared of networking because they think they need to blast out a million connection requests or go to these meetups. That stuff doesn’t work.

"Real relationships are usually built in a small setting and they require a lot of work. Instead of spraying and praying, pick a handful of people you really want to connect with and focus in on them.

"Second, be relentless about adding value Don’t start the relationship with your palm out. Instead, research the person and work to find ways to add value. Send them a resource, offer some feedback, introduce them to someone, tell them how you took their advice and benefited from it.

"If you approach each relationship with a value-add mindset and consistently show up in a positive light, the reciprocation will be there. It takes time and it takes practice but it’s the best way to build strong relationships that pay dividends down the road."

Whether you decide to go to large or small events or simply networking in your community, make sure you are equipped with personal business cards. Learn 7 reasons why personal business cards are important and what information to include on them.

Without networking, many companies would fail. Smaller companies often survive on word of mouth. Similarly, large companies need to create trust to close a deal. Your marketing campaign is similar. As Austin says, be selective in who you approach in your marketing campaign.

LinkedIn engagement

Although your LinkedIn engagement is accomplished through writing, I feel it's important to note in this part of the article as a form of networking.

I tell my clients that their profile is important, but it's also important to develop a focused, like-minded network and engage with those connections. Engaging with your network can be difficult if you don't have the confidence and you don't know how to communicate with them.

First of all, you have expertise in your field and, therefore, shouldn't question your right to engage with your connections. Second, don’t start the relationship with "the ask." I've been approached by LinkedIn users who want to connect, but instead of taking the time to communicate with me and build a relationship; they ask if I'll review their profile. This is in the initial invite.

My clients often ask me how they can engage with their connections. The first and most obvious way to engage is through personal messages. You won't reach as many people this way, but you can develop and nurture relationships.

Other ways to engage with your connections include: sharing and commenting on articles that will add value to them (just be sure to tag the writer of said articles); writing long posts in which you express your thoughts and expertise; contribute to other's long posts; share photos and thoughtful captions; and ask questions. These are a few ways to engage with your connections.

Many successful businesses are using B2B networking, as they can reach more potential partners. The idea of using LinkedIn for your marketing campaign is similar; you, as a business are reaching out to potential employers and quality networkers.

The interview

Maureen McCann is a job search strategist and executive résumé writer. Who believes that first impressions are the first part of the puzzle. She relates her story to demonstrate the importance of first impressions.

One of my first jobs was as executive assistant to a general manager of a pharmaceutical company. Anytime he interviewed new members of our growing sales team, he'd immediately close the door after the candidate left and ask me what I thought of the candidate.

You see, all of the candidates would be selling products to medical professionals (think: plastic surgeons, dermatologists). To get the attention of the doctors, the salesperson would have to first connect with the person at the front desk (the gatekeeper) before scheduling an appointment with a busy doctor.

The GM of my company knew this and so he paid close attention to my first impressions of candidates. Those that did not strike up a conversation and simply waited to talk to the GM missed an opportunity to sell me on their candidacy and have me advocate for them following their interview with the GM.

It's time for the interview. Are you ready? Sarah Johnston feels not only strongly about the importance of doing your labor market research (as she explains in part one of this article), she also feels strongly about assessing the big opportunity.

"When you are interviewing, make sure that you evaluate the company, your future boss, and the actual opportunity carefully to make sure that it’s a good fit for you. In researching a company, some of my favorite tools include:

"LinkedIn to review the credentials of the people that you are interviewing with. By looking at their profile, you can often gather where they’ve worked, how long they’ve been in a role, groups that they are apart of and where they went to school or received training.

"If you are interviewing with a publicly traded company, it’s a good idea to review their annual report to learn more about their profitability, biggest challenges, and their corporate responsibility. To access free reports, visit:

https://www.prars.com/about.php."

Along with assessing the company and people who will be interviewing you, it's important to be prepared to answer tough interview questions. There are interview questions you know you will be asked. And you should have answers in mind.

Madeline Mann is the founder of the YouTube channel, Self Made Millennial, which delivers outstanding job-search tips. When asked what her number one tip for interviews is, she says, "Know your stories."

"My top interview tip–the one that clients have most tightly correlated to getting a job offer–is what I call a “Story Toolbox.” It allows you to answer any behavioral question, and many of the other questions typically asked in an interview.

"What most people do when asked questions like, 'What’s your greatest strength?' or 'What’s your leadership style?' is they describe themselves. They say, 'I am hard worker, team player, highly skilled…blah, blah, blah.' But none of this gets down to: So what did you do?

"According to American psychologist Jerome Bruner: 'stories are up to 22 times more memorable than facts alone.' Therefore, telling stories will help you to be memorable and are a great way to show your character through describing situations you've been in, rather than simply stating characteristics.

"So what I recommend is to make your own story tool box. You go into every interview with a set of planned stories and you frame it in a way that answers whatever question they are asking. Trust me, your stories will be effective for a wide variety of questions."

Closing the sale is how I look at the interview. Here's where your ability to speak of your value comes into play. For established companies it's similar to attending conferences, trade shows, meetings, and other opportunities where they can deliver their value face-to-face.

Follow up

The final element of your job-search marketing campaign is one that people feel to complete. One of my valued LinkedIn connections said it best, "When you don't follow up, you were never there."

Some job seekers believe the interview is over once they’ve shaken the interviewer’s hand and left the room. “That went well,” they think. “Now, it’s time to wait for the decision.”

Perhaps it went well, but perhaps one or two other candidates also had stellar interviews. Perhaps those other candidates followed up on their interviews with thoughtful thank-you notes.

So when is the interview really over? Not until you’ve sent a follow-up note.

If you don’t believe sending a follow-up note is important, one source claimed:

• 86 percent of employers will take your lack of a note to mean you don’t follow through on things;
• 56 percent of employers will assume you aren’t that serious about the job; and
• 22 percent of employers are less likely to hire you if you don’t send a follow-up note.

What Goes in Your Note?

1. Show Your Gratitude
2. Reiterate You’re the Right Person for the Job
3. Cite Some Interesting Points Made During the Interview
4. Do Some Damage Control
5. Suggest a Solution to a Problem
6. Assert You Want the Job

Lastly, follow up a week after the interview for no more than three consecutive weeks.

A company that fails to follow up will lose the sale or fail in attaining the bid. This reminds me of a plumber who doesn't return my call. I'm on to the next person.

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Bob McIntosh, CPRW, is a career trainer who leads more than 17 job search workshops at an urban career center, as well as critiques LinkedIn profiles and conducts mock interviews. Job seekers and staff look to him for advice on the job search. In addition, Bob has gained a reputation as a LinkedIn authority in the community. Bob’s greatest pleasure is helping people find rewarding careers in a competitive job market. For enjoyment, he blogs at Things Career Related. Follow him on LinkedIn.