The 9 Best Salesforce Training Courses on LinkedIn Learning
William Jepma ??
WorkTech Editor, Analyst, and Media Strategist @ Solutions Review | ERP, Automation, Martech, Cybersecurity
Salesforce ranks among the most recognizable marketing and CRM platforms. As more organizations adopt the platform's functionalities, the more important it is for those organizations' employees to get up to speed on the software's capabilities. Salesforce has a range of products, though, and they're all designed for specific purposes, which can make it challenging to know where to what separates the best Salesforce training courses from the rest.
With that in mind, I've compiled a list of the best Salesforce training and online courses on LinkedIn Learning. These courses are designed for anyone looking to expand or fine-tune their Salesforce expertise and can be used by newcomers, enthusiasts, and experienced professionals alike. Click on the GO TO TRAINING link to learn more about each course and register. The courses are listed in alphabetical order.
The Best Salesforce Training Courses on LinkedIn Learning
Learning Salesforce
Instructor: Christine Volden
Description: Salesforce is a versatile customer relationship management (CRM) platform with a suite of features that work for large Fortune 500 companies just as well as they do small startups. In this course, you will learn how to begin your Salesforce experience and become comfortable with the toolset it provides. Specific topics covered include tracking interactions, events, and tasks, setting up profiles, navigating the main tabs, customizing the dashboard, creating accounts, adding contacts, converting leads, and more.
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Learning Salesforce for Admins
Instructor: Christopher Matthew Spencer
Description: This Intermediate-level course is packed with over 5 hours of material and will cover all the tools and skills needed to become a confident Salesforce admit. Christopher Matthew Spencer will teach you how to customize sales paths and opportunity stages, set up custom fields, create custom reports, secure your data, configure user accounts with different permissions, and streamline the overall user experience so that it aligns with the needs of your business.
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Learning Salesforce.com Development
Instructor: Duard Lynn Davis
Description: As more companies turn to Salesforce's capabilities, the more valuable it is to be a developer with Salesforce development skills. In this intermediate course, users will learn the foundations of Salesforce.com development, become comfortable with the development environment, and become familiar with Apex programming, the object-oriented language used in Salesforce programming and development. You will learn about sets, lists, and maps and get to review code examples for triggers, trigger handlers, and more.
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Salesforce Administrator Cert Prep 1: Introduction to Administrator Certification and Setup
Instructor: Mike Wheeler
Description: This course is the first in a series designed by Mike Wheeler to help Salesforce developers, administrators, architects, and sales professionals earn their Salesforce Certified Administrator credentials. The courses included in the series are curated to help prepare you for the Salesforce Certified Administrator exam. As the first course in the series, Introduction to Administrator Certification and Setup will cover subjects like organization setup, user setup, the Salesforce platform's user interface, and how to set up and maintain a new user.
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Salesforce: Einstein Analytics
Instructor: Christine Volden
Description: Salesforce Einstein provides users with a set of AI technologies that make it easier to use algorithms and analyze data. In this compact course, Christine Volden will show you how to use Einstein to automate reports, pinpoint workflow needs, analyze your team's effectiveness, and determine whether it's the right solution for your organization. You will also get to see firsthand how Einstein can improve the way you work with Salesforce's Sales Cloud, Marketing Cloud, and other communities.
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Salesforce for Marketers
Instructor: Christopher Matthew Spencer
Description: Salesforce is probably most known for its CRM platform and the marketing tools it comes packaged with. This beginner course will introduce marketers to the various marketing features Salesforce offers and will teach you about managing workflows, paid advertising, email marketing, connecting with your audience via social media, managing the lead life cycle, and tracking vendor expenses, visualize marketing project successes, and more. The course can be completed in a couple of hours and includes 3 quizzes to help users track what they've learned.
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Salesforce for Sales Managers
Instructor: Christine Volden
Description: This course is designed for more advanced Salesforce users. Christine Volden provides a deeper dive into Salesforce's sales capabilities to help you get the most out of the platform. You will learn how to keep track of goals and sales pipelines, review your sales teams' daily, monthly, quarterly, and annual successes. Other talking points include managing and transferring leads to other team members, leveraging visual tools and dashboards, and developing team sales reports.
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Salesforce for Small Business
Instructor: Chris Mattia
Description: SalesforceIQ is a turn-key solution designed to meet the CRM needs of smaller businesses. If you're unfamiliar with Salesforce's capabilities, this course will help you get up to speed on things like managing your customers, sales, services, leads, accounts, opportunities, and more. Instructor Chris Mattia will walk you through how to customize account settings, build records to track leads, build event and communication logs, build to-do lists, filter sales data, monitor performance, develop accurate forecasts, and more.
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Social Selling with Salesforce
Instructor: Christine Volden
Description: Social selling is becoming increasingly important in today's business world, and thankfully, Salesforce has the functionalities needed to do it right. With this course, you will see firsthand how to combine social selling ideas with the sales management tools offered in Salesforce. You will also learn to leverage social channels to create contacts and accounts and see firsthand how to improve the way you listen and share with prospects and customers.