85% of problems originate from the Process - Not the people

https://share.vidyard.com/watch/C1Hd7Wbzrhpt4RrMMYFad7

  • How many documents of this type are stored currently?
  • Can the document flow be digitised earlier to increase efficiency?
  • Does the document require some type of restricted access or security
  • Do you back-up your paper-based information?
  • Do you manually rename and file documents?
  • What would happen if you suffered a total loss of your paper documents?
  • How much does it cost (labour/time) to file a paper document?
  • How much does it cost (labour/time) to retrieve a paper document?
  • What percentage of business-critical data is stored just on paper?

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