8 ways to transform passive into participative - Part 2
Friska Wirya
I shift resistance into resilience, results & ROI | Top 50 Change Management Thought Leader | TEDx Speaker | 2x #1 Best-Selling Author "The Future Fit Organisation" & "The Future Fit Asian Organization"
This is the second - and final - part of how to transform passive wallflower meeting attendees into active participants.
Did you miss the first one? Read it here.
Without further ado, let's crack on with the remaining tactics.
4 Ask open-ended but specific questions
Build opportunities for people to speak into the agenda. By asking specific and focused questions, you direct their attention and reduce the pressure on them to think of something off-the-cuff. For example, "How would you go about getting around the issue of x..." or "What do you see as the main obstacles to y in your region..."
5 Paired perfection
Ok, now you've asked a kick-ass focused question. Don't just stand in stunned silence and wait for people to pipe up in front of their peers or managers. Alleviate their stress and fear of being singled out for an answer.
How? Get them to pair up (or in 3's if a large group) so they can discuss the question. Give them time to form opinions, answers or multiple options which they'll then share with the broader group. If the meeting is being run virtually, ask them the question before the meeting or they can mute themselves and use the live chat feature in pairs.
This allows each attendee to participate, contribute ideas and learn from their peers. Now call on a representative from each group to verbalize one of their thoughts. Use a round robin format to share the load and continue until the time allocated for the agenda item is finished.
6 Don’t underestimate the power of an icebreaker
The right icebreaker can lighten the mood and set your meeting up for success. People who are at ease will be more comfortable speaking up. Things to consider when selecting an icebreaker include number of attendees, authority level, level of familiarity with each other and what you're trying to achieve. Don't know of any? Ask your colleagues!
7 Recognise and acknowledge
Has someone contributed an idea which was executed? Reward them for crying out loud. Positive reinforcement works – whether on pets or humans! By bestowing recognition, idea contributors will want to say even more, and others will notice and be more comfortable voicing their opinions too.
8 Segment into bite-size chunks
Have a laundry list of agenda items to go through? Don't drag on - assign ambitious times to each section and stick to it. The longer you stay with one idea, the more likely people will disengage. Doing this also helps prime your meeting for participation. Use the momentum (and discussion) from closing out the smaller topics to tackle the 'meatier' agenda items.
There you have it folks. What's worked for you? And what hasn't?
Sharing is caring. I learn from you more than you do from me. Comment below.
******************************************
If you like what you read, here's more of my musings...
- Part 1: 7Cs of managing change while managing up
- Part 2: 7Cs of managing change while managing up
- Glass ceiling? No, sticky floor...
- 3 reasons why the best change managers are never in their office
- 5 things NOT to do in a digital transformation
- Part 1: 4 reasons why data-based story is key (but we suck at it!)
- Part 2: 4 reasons why we suck at data-based storytelling
- Part 3: 5 ways to skyrocket the persuasiveness of your data-based stories
- Part 1: 7 signs of a toxic workplace
- Part 2: 7 signs of a toxic workplace
- Servant leadership's role in imparting change
- 10 leadership lessons from the front line of policing
- 5 infuriating stakeholders and how to deal with them
- 3 ambivert advantages - a change manager's insights
- 5 ways change management increases organisational 'health'
Scar Reduction Specialist | Skin and Scar Health | Scar Repair Expert | Skin Scarring Serum Retailer | Post Surgery Scar
7 年Great tips. Thanks for sharing.
Driving Human-Centered Change Globally, with Empathy
7 年Too Good !!!
a person
7 年Great tips Friska Wirya