8 Qualities That Make Leaders Unforgettable (Article adapted from Unknown Author)
Dan Ringo, J.D.
Senior VP-Operations | Multi-Organization Operations Expert | Fmr. Org. Labor Executive | Exp. Business Executive | Current Board Member at First Tee | U.S. Air Force Veteran | Author of The Best Boiler Operator Exam
I remember all my leaders. Some were bad. Most were good. But only a few were in the best possible way, truly memorable. Unforgettable leaders possess qualities that may not show up on paper but always show up where it matters most -- in the minds and even hearts of the people they lead.
Here are some of the qualities I have found to be possessed by truly unforgettable leaders:
1. THEY BELIEVE THE UNBELIEVABLE.
Most people try to achieve the achievable; that is why most goals and targets are incremental rather than inconceivable.
Memorable leaders expect more -- from themselves and from others. Then they show you how to get there. And they bring you along for what turns out to be an unbelievable ride.
2. THEY SEE OPPORTUNITY IN INSTABILITY AND UNCERTAINTY.
Unexpected problems, unforeseen roadblocks, major crises... most leaders take down the sails, batten the hatches, and hope to wait out the storm.
A few see a crisis as an opportunity. They know it is extremely difficult to make major changes, even necessary ones, when things are going relatively smoothly.
They know reorganizing an entire sales team is accepted more easily when a major customer goes under. They know creating new sales channels is a lot easier when a major competitor enters the market. They know reorganizing manufacturing operations is a lot easier when the flow of supplies and components gets disrupted.
Memorable leaders see instability and uncertainty not as a barrier but as an enabler. They reorganize, reshape, and re-engineer to reassure, motivate, and inspire -- and in the process make the organization much stronger.
3. THEY WEAR THEIR EMOTIONS ON THEIR SLEEVES.
Good leaders are professional. Memorable leaders are highly professional and yet also openly human. They show sincere excitement when things go well. They show sincere appreciation for hard work and extra effort. They show sincere disappointment -- not in others, but in themselves. They celebrate, they empathize, they worry. Sometimes they even get frustrated or angry.
In short, they are human. And, unlike many leaders, they act as if they know it. Professionalism is admirable. Professionalism -- with a healthy blend of humanity -- is inspiring.
4. THEY PROTECTD OTHERS FROM THE BUS.
Terrible leaders throw their employees under the bus. Good leaders never throw their employees under the bus. Memorable leaders see the bus coming and pull their employees out of the way often without the employee knowing until much, much later... if ever, because memorable leaders never try to take credit. And if they cannot, they take the hit. (And later speak privately to the employee in question.)
5. THEY HAVE BEEN THERE, DONE THAT…AND STILL DO IT.
Dues are not paid, past tense. Dues get paid each day. The true measure of value is the tangible contribution we make daily. That is why no matter what they may have accomplished in the past, memorable leaders are never too good to roll up their sleeves, get dirty, and do the “grunt” work. No job is ever too menial, no task ever too unskilled or boring.
Memorable leaders never feel entitled, which means no one feels entitled to anything but the fruits of their labor.
6. THEY LEAD BY PERMISSION, NOT AUTHORITY.
Every boss has a title. That title gives them the right to direct others, to make decisions, to organize and instruct and discipline. Memorable leaders lead because their employees want them to lead. Their employees are motivated and inspired by the person, not the title.
Through their words and actions employees feel they work with, not for, a boss. Many leaders do not even recognize there is a difference... but memorable leaders do.
7. THEY EMBRACE A LARGER PURPOSE.
A good boss works to achieve company goals. A memorable boss also works to achieve company goals -- and achieves more than other leaders -- but also works to serve a larger purpose: to advance the careers of employees, to rescue struggling employees, to instill a sense of pride and self-worth in others. They are not just remembered for nuts-and-bolts achievements but for helping others on a personal and individual level.
Memorable leaders embrace a larger purpose because they know business is always personal.
8. THEY TAKE REAL, NOT FAKE RISKS.
Many leaders, like many people, try to stand out in some superficial way. Maybe through their clothes, their interests, or a public display of support for a popular initiative. They do stand out, but they stand out for reasons of sizzle, not steak.
Memorable leaders stand out because they are willing to take an unpopular stand, take an unpopular step, accept the discomfort of ignoring the status quo, and risk sailing uncharted waters.
They take real risks not for the sake of risk but for the sake of the reward they believe possible. And by their example they inspire others to take risks to achieve what they believe is possible.
In short, memorable leaders inspire others to achieve their dreams: by words, by actions, and most importantly, by example
Dad | Husband | Ghostwriter/Ghostblogger | Area Facility Manager II @Fermilab
3 年Dan, the very first quality is the best. Why limit idea generation. My thought went right to a quote from Adam Grant "When you're generating a new idea, by definition it's unique, so you can ignore all the feedback you've received in the past about earlier inventions." Encouraging staff to present an idea is critical to getting buy-in and also allows them to work on promoting themselves by instructing them to work on a presentation of the material. Good article, Marcus