#78 - Gen AI, E-commerce, Data&Analytics and LLMs with Peter Gostev

If you're into generative AI, e-commerce innovation, and the future of customer service, then this episode is for you! I had an amazing time with Peter Gostev!! Thanks again for sharing.

??? Who is Peter Gostev?

Peter Gostev is the Head of AI at Moonpig, an e-commerce platform specializing in greeting cards and gifts. With a rich background in AI and data analytics, Peter has a passion for leveraging generative AI to enhance customer experiences and operational efficiency. His journey includes significant experience in structured problem-solving and building data analytics teams, making him a key player in driving innovation at Moonpig.

?? In this episode...

... we dive deep into the evolving landscape of generative AI and its applications in e-commerce. Peter shares insights on balancing immediate value delivery with innovative experimentation, emphasizing the importance of collaboration and quick prototyping. We explore the distinctions between classical and generative AI, discussing their respective use cases and how generative AI can enrich data quality and automate customer service processes. Peter also addresses the challenges of integrating AI into software development and advocates for specialized teams to manage new technologies effectively. The episode wraps up with a call for continuous learning and experimentation in AI, encouraging listeners to engage with emerging tools and models.

Most valuable lessons

• Balancing immediate value with innovative experimentation is crucial for AI initiatives.
• Collaboration and quick prototyping are key to driving innovation in AI projects.
• Generative AI excels in handling unstructured data, enhancing operational efficiency.
• Specialized teams are essential for effectively integrating AI into existing workflows.
• Continuous learning and experimentation are vital for staying ahead in the rapidly evolving AI landscape.

?? Listen to this episode now!

??? Podcast ?? https://smartlink.ausha.co/let-s-talk-ai/

?? Youtube ?? https://www.youtube.com/@lets-talk-ai

Keep learning, keep creating, keep building, and let's have a positive impact!

Warm regards,

Thomas