75 Questions for Sustainable Profit
75 critical questions with Yes (2 points), No/NA (0 points), Partial (1 point). If the total exceeds 100 you have profitable/healthy business over next 5 years, 75-100 points is average and at risk of loss in 3 years and below 75 points is critical/loss business with immediate intervention required.
1-?????Do you have management succession plan for your top 3 layers?
Yes/No/Partial/NA
2-?????Do you have competition analysis and market info validated?
Yes/No/Partial/NA
3-?????Do you have quality management system?
Yes/No/Partial/NA
4-?????Do you have clear mission, vision, and policy statements?
Yes/No/Partial/NA
5-?????Do you have clear differentiations on cost and/or quality and/or technology?
Yes/No/Partial/NA
6-?????Do you have Key performance indicators driving business?
Yes/No/Partial/NA
7-?????Do you have forecasting for 4 quarters minimum?
Yes/No/Partial/NA
8-?????Do you have recruiting and attrition plan for 4 quarters minimum?
Yes/No/Partial/NA
9-?????Do you have cost cutting plan?
Yes/No/Partial/NA
10-??Do you have revenue growth plan?
Yes/No/Partial/NA
11-??Do you have sales plan per geography and client?
Yes/No/Partial/NA
12-??Do you have R&D pipeline?
Yes/No/Partial/NA
13-??Do you have capex and opex plan for 1 year minimum?
Yes/No/Partial/NA
14-??Do you have cash flow improvement plan?
Yes/No/Partial/NA
15-??Do you have training plan for employees?
Yes/No/Partial/NA
16-??Do you have development plan for high potential employees?
Yes/No/Partial/NA
17-??Do you have audit plan for finance, operations, and quality?
Yes/No/Partial/NA
18-??Any plans for inorganic growth like M&A and/or JV?
Yes/No/Partial/NA
19-??Do you have strategic review every quarter?
Yes/No/Partial/NA
20-??Do you have supplier reviews every 2 quarters with KPIs?
Yes/No/Partial/NA
21-??Do you have accountability matrix for employees?
Yes/No/Partial/NA
22-??Do you have customer contracts review process?
Yes/No/Partial/NA
23-??Do you have contracts leakage process?
Yes/No/Partial/NA
24-??Do you have annual compensation review?
Yes/No/Partial/NA
25-??Do you have contractors in company? Do you review their compensation and quality?
Yes/No/Partial/NA
26-??Do you have contingency plan for crisis?
Yes/No/Partial/NA
27-??Do you have communication plan for crisis?
Yes/No/Partial/NA
28-??Do you have postmortem for lost opportunities?
Yes/No/Partial/NA
29-??Do you have service quality plan and reviews?
Yes/No/Partial/NA
30-??Do you have more than 4 layers between CEO and front-line managers?
Yes/No/Partial/NA
31-??Do you have growth plan with capital light?
Yes/No/Partial/NA
32-??Do you have employee recognition plan?
Yes/No/Partial/NA
33-??Do you have pricing analysis?
Yes/No/Partial/NA
34-??Do you have business model alternatives?
Yes/No/Partial/NA
35-??Do you have disruption discussions every quarter?
Yes/No/Partial/NA
36-??Do you have less than 8-10 direct reports?
Yes/No/Partial/NA
37-??Do you have environment sustainability plan?
Yes/No/Partial/NA
38-??Do you have Corporate Social Responsibility (CSR)?
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Yes/No/Partial/NA
39-??Do you have 5 years strategy?
Yes/No/Partial/NA
40-??Do you have shareholders meeting scheduled?
Yes/No/Partial/NA
41-??Do you have quarter budget plans?
Yes/No/Partial/NA
42-??Do you have technical knowledge in company?
Yes/No/Partial/NA
43-??Do you retain experience and knowledge in company?
Yes/No/Partial/NA
44-??Do you knowledge management system?
Yes/No/Partial/NA
45-??Do you review P&L monthly, quarterly, and annually?
Yes/No/Partial/NA
46-??Do you review balance sheet quarterly?
Yes/No/Partial/NA
47-??Do you have diversity (gender/color/etc.) program?
Yes/No/Partial/NA
48-??Do you differentiate your products or service from competition?
Yes/No/Partial/NA
49-??Do you have competition pricing comparison?
Yes/No/Partial/NA
50-??Do you have lowest cost of service delivery and/or product delivery?
Yes/No/Partial/NA
51-??Do you ensure product and/service not obsolete?
Yes/No/Partial/NA
52-??Do you consolidate footprint or expand based on strategy every 6 month?
Yes/No/Partial/NA
53-??Do you involve line management in the recruitment process?
Yes/No/Partial/NA
54-??Do you have brand recognition?
Yes/No/Partial/NA
55-??Do you ensure marketing campaigns and budgets not cut during cost-cutting?
Yes/No/Partial/NA
56-??Do you have culture of innovation?
Yes/No/Partial/NA
57-??Do you have P&L accountability process to all line managers?
Yes/No/Partial/NA
58-??Do you have after sales focus?
Yes/No/Partial/NA
59-??Do you have customer focus/centric KPIs?
Yes/No/Partial/NA
60-??Do you have Total Field Cost (TFC) reviews?
Yes/No/Partial/NA
61-??Do you have digital transformation?
Yes/No/Partial/NA
62-??Do you have e-commerce platform?
Yes/No/Partial/NA
63-??Do you have online internet web presence?
Yes/No/Partial/NA
64-??Do you address climate change in your strategy?
Yes/No/Partial/NA
65-??Do you have inventory reduction plan and/or real time inventory? Day Supply on Hand (DSOH)?
Yes/No/Partial/NA
66-??Do you audit your process every 5 years?
Yes/No/Partial/NA
67-??Do you have executives’ incentives plan related to company performance?
Yes/No/Partial/NA
68-??Do you have forecasting revenue process?
Yes/No/Partial/NA
69-??Do you have internal awards for quality, innovations, and growth?
Yes/No/Partial/NA
70-??Do you executive’s development program same as training for fixed step for first entry/juniors?
Yes/No/Partial/NA
71-??Do you have cloud-based and secured business systems?
Yes/No/Partial/NA
72-??Do you have cross segment/department training program or moves?
Yes/No/Partial/NA
73-??Do you have legal compliance plans?
Yes/No/Partial/NA
74-??Do you have partnership with any suppliers, governments and/or local communities?
Yes/No/Partial/NA
75-??Do you have lessons learned internet/web/cloud capturing system?
Yes/No/Partial/NA