The 70:20:10 model of learning at work

In the realm of continuous learning and development within a team, the 70:20:10 model plays a pivotal role. This discussion delves into the intricacies of this model, illustrating its functionality and practical application in team settings.

Understanding the 70:20:10 Model

The Essence of Effective Learning

Achieving proficiency in our jobs and fostering ongoing personal development are universal goals. But what is the most effective learning method? While traditional classroom-based training, whether in-person or virtual, might seem predominant, it only constitutes a minor segment of the learning spectrum in the 70:20:10 model – a mere 10%.

Decoding the 70:20:10 Model

• 70% Experience: This is the 'learn by doing' part. Think on-the-job tasks, handling real-world challenges, and just getting your hands dirty. It's about learning from the everyday experiences of your job.
• 20% Exposure: Here's where mentorship and interactions come into play. Learning from peers, getting feedback, and sharing insights – it's all about growing through the people around you.
• 10% Education: And yes, there's still room for good old-fashioned structured learning – courses, workshops, webinars. This is your formal education.

Advantages of the 70:20:10 Model

Transforming On-the-Job Learning

Historically, learning on the job was perceived as inefficient, disruptive, and prone to propagating poor practices. However, in our interconnected and trust-based work environments, this notion has shifted. Experienced colleagues now effectively assume roles as peer coaches, elevating the quality of on-the-job learning. Enhanced collaborative practices, honed during the pandemic and the transition to hybrid working models, allow for more adaptable learning schedules and environments.

Cultivating a Learning Culture

The adoption of the 70:20:10 model fosters agility within teams. Learning evolves into a routine practice rather than an occasional activity, with team members actively seeking knowledge and skills to enhance their performance, thereby overcoming resistance to change.

Challenges of the 70:20:10 Model

Overcoming Misconceptions and Ensuring Quality

Some people think that learning at work just happens naturally without needing to try hard. This idea can make it harder for the 70% of learning that should happen through doing the job to work well. It's really important to have a good way to check how well this learning is going. This helps make sure everyone knows it's about making learning better, not just saving money.

Role of Leadership and Peer Coaching

Leaders must dedicate more time to coaching and mentoring to ensure the integration of learned skills. Similarly, those engaged in peer coaching need to enhance their listening and questioning abilities to facilitate effective learning.

Practical Examples of the 70:20:10 Model in Action

The implementation of the 70:20:10 model is designed to seamlessly blend development with daily work activities, ensuring that learning is not perceived as an extraneous task but as an integral part of work-life. This integrated approach supports colleague development across the board, ensuring that learning is both effective and value-adding.

Aligning Activities with the Model Components

1. Experience (70%) Examples: Handling complex projects under minimal supervision. Participating in cross-functional teams for diverse exposure. Engaging in problem-solving tasks during regular job roles.
2. Exposure (20%) Examples: Receiving feedback and guidance from mentors or supervisors. Collaborating with peers for shared learning experiences. Attending networking events or team-building exercises.
3. Education (10%) Examples: Enrolling in professional development courses. Attending workshops or seminars related to job roles. Utilizing e-learning platforms for specific skill training.

Conclusion

The 70:20:10 model isn't just a framework – it's a mindset shift. By embracing this approach, we can create workplaces where learning is ongoing, integrated, and, most importantly, impactful.

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