7 Ways to Work Smarter Using Emotional Intelligence

Here are seven ways to work smarter, not harder, using emotional intelligence (EQ). Emotional intelligence is a set of skills that can be developed and nurtured. In the workplace it helps us learn to: Communicate better, make decisions based on information we receive, be optimistic and persistent, be creative, and manage effectively. It also gives us a sense of satisfaction and freedom. Learn more about emotional intelligence and how you can use it to improve your life.

1. Work smarter, not harder

Spend twenty minutes every day working through the average routine your boss lays down for you, responding calmly to the boss' commands. Speak out only if you feel something is important, taking the time to really listen and absorb the boss' instructions. Take the risk of appearing imperfect by stepping out of line. Establish emotional boundaries with your boss.

2. Create a support system of colleagues and family

Create a support system of colleagues and family who understand your work and your feelings. One of the best ways to work smarter, not harder, is to cultivate friendships with people with whom you can discuss work in an honest and supportive manner. Share your ups and your downs and encourage each other's growth by recognizing and praising success. Developing strong relationships with co-workers and supervisors is important as well as having one-on-one counseling with your boss to build your morale.

3. Your feelings matter

Do what you feel is necessary. Even if your boss makes you feel guilty for ignoring him or her or not doing a job, don't do it! If you feel that you are falling short of personal integrity or your standards of personal conduct or management, confront your feelings. Remind yourself that you are a trusted individual and that you will always be understood, regardless of how you choose to behave. Take the high road even when it doesn't seem worth it.

4. Avoid taking risks unless they are really important

The more you avoid risk, the less likely you are to take risks that could increase your chances of success. Risk taking is a key ingredient in building an effective work environment. Emotional intelligence experts recommend that employees take small risks at least once a week as a way of learning and as a way of building their self-confidence and thus their work ethic.

5. Don't get defensive when others point out your flaws

Don't get defensive when others point out your flaws, your habits, or your errors. You may not be perfect, but neither is every employee. It is important to remember that while you are working toward becoming more intelligent and reflective, others may be making efforts to undermine your efforts by repeatedly criticizing you. While it is natural to become defensive, in order to use emotional intelligence to be a more successful manager you need to project an air of calm and tolerance for others' behaviors. When others bring up your flaws or your habits, suggest that you look at them objectively and think about your actions rather than responding defensively.

6. Use your feelings to guide you instead of your intellect

While your emotions can be a powerful guide, your intellect can also be a powerful guide. If your feelings begin to overwhelm you, look for a safe place to find comfort in your feelings. Seek out the support of others when you need it instead of pushing aside your feelings and reasoning. When you have a gut feeling that something is not right, listen to it because what you are sensing is probably correct.

7. Be careful not to make sweeping generalizations about people

Sometimes a single negative comment can make you feel something else entirely! Focus on the specific negative comment and the person who made it instead of trying to generalize about everyone. If the negative comment is something you know to be true about a person, even if you do not, let the other person know that you believe they are a poor example of some behavior you want to discourage. That will make them feel heard rather than heard to tell you that they are a bad person because you have a "bad feeling" about them.

Conclusion

The benefits of emotional intelligence at work can give major advantages in terms of productivity, profitability, and happiness. Those with high EQ skills are also less likely to engage in risky or illegal behavior, and are more likely to show up on time, complete their tasks, and perform above the minimum level of productivity. Emotionally intelligent people have greater self-awareness and higher self regulation skill, which mean that they are able to plan ahead and prevent negative emotions from sabotaging their productivity on the job. In addition, high levels of EQ in the workforce can promote healthier attitudes and social networks that can lead to a higher quality of life overall, and can contribute positively to workplace wellness.