7 Ways Introverted Salespeople Can End 2022 Right
Red Stafstrom MBA ??
Chief Revenue Officer at Mennr | Author of Introvert Sales Survival Manual | National Speaker | 4.0 MBA Student | Purveyor of Assorted Nerdery | CONNECT WITH ME SO WE CAN ALL GROW!!!
For too many of us in sales, our Thanksgiving feast becomes a signal for sales famine. As November ended and we found that we were greeted with colder weather and equally frigid prospects. We hear customers tell us to “reach out in January” nearly as often as we hear Merry Christmas, and it seems there is little we can do about it.
For those of us who are introverted in sales, this is even more stressful. We are tossed back and forth between cold customers and forced social gatherings. As much as we may love our friends, family, and even on occasion our co-workers, there are only so many ugly Christmas sweater parties you can attend before the urge to drink a Home Depot Bucket of Eggnog and fall into a diabetic hangover for the ages.
So what can you do? As the end of the year approaches, how do you make the most of your time as a introverted salesperson?
So here is my obviously click-bait-y list of things you can do as an introverted salesperson at the end of the year.
1)????Be brutally honest
No one likes a beggar, but everyone wants to be part of someone else’s success. Use this to your advantage.
Are you one or two deals away from quota?
Are you close to a new sales record for either yourself or your company?
Will this be the deal that ensures that you can gloat over Todd and his stupid face for the entirety of 2023?
TELL YOUR CUSTOMER!!!
?If they are really thinking about your product seriously, they may be willing to pull the trigger before December rolls into January.
Showing a little vulnerability may be enough to get them to pull the trigger a little earlier.
2)????The Irish Goodbye
When all else fails, leave. Seriously. Attendance to the office Christmas party may be mandatory, but that does not mean you have to stay the whole time.
Go to the bathroom and enjoy the silence for 10 minutes.
Go outside for some fresh air.
Skip dessert and head home early.
Yes, you are going to have to make the appearance and be seen, but that does not mean you have to be part of the office’s Karaoke rendition of Jingle Bell Rock.
You are the priority.
3)????Recharge
As salespeople we are supposed to be money hungry monsters 24 hours a day. We should be shaking out the sofa cushions of family members for loose change and cold calling until our fingers bleed from the number of phone buttons we have pressed.
Trash.
You are human like everyone else. You need a break. Provided you hit your numbers, take the chance to relax a moment. Take a little bit of time to chill out. Prioritize time alone to recharge. It may cost a little extra to do your Christmas shopping through Instacart or Amazon, but the priority is your mental health. Spending $5 on shipping is better than spending an hour at Macy’s.
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4)????Rethink
Odds are you are wasting effort. Almost every salesperson is. There is likely something you do that you hate. It may be loading notes into a CRM, writing emails, posting content, or anything else. Now is the time to think about how you can get it off your plate.
Regardless of what you hate most, there is probably a way to streamline it online.
Hate coming up with emails? Write them once and set them as templates so you can send them faster. When you send a similar email three times, make a simple template you can use.
Do you hate putting notes into a CRM after a call? Try looking into a transcription service like Fathom that can take your video calls and transcribe them for you. Now you can just copy and paste the entire conversation.
Whatever it is you hate, now is the time to think about ways to simplify your life for 2023.
5)????Reanimate
No one wants to dig through old CRM data.
No one.
But now is the time.
Maybe that person who ghosted you in March is feeling the holly-jollies and is willing to chat again.
Maybe the person who went with your competitor in June figured out you were right all along.
No matter what, it may be worth a quick text or email just to check.
6)????Revisit
Do you want to know the best source of new customers?
Past customers.
The holiday season is a great time to follow up with the people who bought from you earlier in the year. It is also a great time to ask for referrals , reviews, and feedback.
Don’t only focus on new customers, talk to current ones. Ask about their experiences AND headaches. Tell them you do not want anything holding them back in 2023 at all!
7)????Re-Learn
I read a lot. Like too much. I read about 50 books per year. Most salespeople should not be doing that. It would be a horrible idea. There would be way too many good ideas and you will end up with a bunch of projects that you began but never completed.
Instead, re-read you favorite sales book. It does not matter that you already read it. Odds are you have not implemented all the advice that was in there.
Just find the one book that you think will make the biggest difference.
IF YOU DO NOT HAVE A FAVORITE SALES BOOK I can offer a suggestion.
My book, The Introvert Sales Survival Manual is for sale now through Amazon. It is a book you can read in less than 2 hours and help you sell more with fewer conversations and less burnout.
Make sure to get it now to ensure you can read it all before the start of 2023!
Hands-on consultant crafting client-focused marketing outreach and simplifying the sales process for independent small businesses, so they can attract better clients and keep them happy.
1 年Good one Red, I also agree to revisit past customers. It’s a good way to maintaining relationships and a fantastic opportunity for sales. Either a repeat buyer or a referral. By the way, congratulations on your newsletter launch ??????
Insurance Service Representative | Commercial Lines Insurance Assistant Account Manager | Risk Analyst | Commercial Analyst | Underwriting Associate
1 年I love your tips, Red Stafstrom. My biggest takeaways are revisit and re-learn.
RevOps Expert | Process Architect | Advisor | Consultant | Entrepreneur | Strategic Partnership & Complex Sales Mediator | Sales Process/Enablement Coach | #RevOps?? #HighVolumeIsDead??
1 年Way # 8: Don't let the fact you're an introvert disable you from succeeding by using it as an excuse to manifest a reality that you can't sell as well as others. Just believing that idea alone drags you down and kills your ability to perform, and that's a fact. #SalesTip: The ability to sell well is mainly controlled by your current mindset about selling. The rest is secondary—which doesn't mean all other moving parts aren't important! They absolutely are! But if you don't have a positive and confident mindset going into any sale, I can guarantee you'll lose the opportunity. The Rare Exception: When poor mindset sales reps, by astronomical chance, end up runing into an over-empathetic buyer who will "pity buy" your product/service. (^ & this doesn't happen often because people with that type of personality are RARELY in leadership positions. A spineless leader who can't put their foot down were either wrongfully appointed to the position, OR own/founded the company that will, therefore, never succeed, OR they will end up being removed from that position and/or replaced with someone fit for the role by the board if/when they've gained actual traction. Why?—To honor their fiduciary responsibility to protect the business.