7 Ways to Help Your Training Customers Learn Faster
How do you get customers to become fans of your training offer?
Help them reach their goals faster.?
That means developing the most engaging and compelling customer experience possible.?
To support that mission, you’ll need the most effective and cost-efficient tool available — the right learning management system (#lms).
Here are seven ways your LMS will help your customers learn faster.
1. Make anytime, anywhere access a no-brainer
Your customers are on the go. With their expectations about convenience raised by the world’s best online merchants, they want their training to be convenient, too.??
A cloud-based LMS with a mobile-first interface enables all your customers to find courses and train whenever they want on any Internet-enabled device.?
2. Choose an intuitive, easy-to-use interface
Your customers will have widely varying levels of comfort with technology. Using your LMS should not make them uncomfortable or waste their time as they figure out how the platform works.
So choose an LMS that’s intuitive? to learn and easy to use in order to create more effective and fun learning experiences.
3. Vary your training content
When it comes to learning, people have preferred styles. Some favor audio content. Many prefer visual support. Others learn best when using their hands.?
Your training content should cater to these varied learning needs through a range of media, such as videos, podcasts, audio recordings, interactive scenarios, and text-based instruction.?
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4. Deliver short-form training (i.e., micro-learning)
For adult learners, taking a succession of short courses fits better into their busy schedules than taking longer courses.?
Short, modular, stackable courses enable customers to focus on a specific area of knowledge or capability.
These micro-learning modules, 5-to-20-minute sessions of asynchronous training, support greater retention, make training easily repeatable, and help improve learner retention in precise areas.
5. Add gamification
If your LMS inspires a spirit of play, rewards, and competition, you elevate engagement.
Your LMS can add game-like elements, such as goal-setting, progress-tracking, competition-setting, and rewards (e.g., badges and certifications) for achievement.
6. Assess your customer progress efficiently
Both learners and instructors need to know what’s being learned.
The quiz tool of the right LMS enables you to efficiently assess your customers’ level of relevant knowledge and competencies.?
The tool offers a variety of question types, such as multiple choice and true-or-false, as well as open questions that can be corrected right on the platform.?
7. Adapt the training through feedback?
Online surveys can provide qualitative and quantitative feedback on the learner experience.?
This feedback enables your team to modify the curriculum and enhance engagement with your training.
How are you using your LMS to turn customers into fans?