The 7 things a training provider should never do - CIPD
Joseph Matta
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Joseph Matta
Senior Talent Manager | Sustainability Lead | Erasmus+ Trainer | Bookboon Learning Expert Talk | Anghami - Podeo Podcast Host
- Don’t do Monday mornings or Fridays: obvious really, but it’s amazing how often courses are agreed without checking which day of the week they are on.
- Don’t create a 5 day course: delegates simply won’t put aside a full week to attend your training course. Their boss simply won’t allow it and if they are the boss, they won’t want to take a week out. Condense your 5 days content into 3 days.
- Don’t pin your hopes on public courses: you won’t get the take up you are expecting, the training market has moved on – sorry!
- Don’t isolate your delegates: introduce your delegates to each other, get them to network together and create ways they can carry on their conversations after your training. Share their contact details with each other – with their permission.
- Don’t set overnight assignments: rather start the next day with a summary of the previous day. You avoid embarrassing those that didn’t have time or were not staying over, forgot or could not be bothered.
- Don’t immortalize one delegate: constantly referencing one of your delegates because you happen to know they are good in an area is guaranteed to embarrass that person and alienate the rest of your audience.
- Don’t overrun: with child care charges of up to X amount per minute for overtime, you’re not making friends by overrunning. Finish 10 minutes early and offer your delegates the chance to join you for an informal coffee or drink.
Learning & Development Consultant: Creator of the Learn Teach Explore Communication model, as well as the Feel Think Believe model for presenting
6 年Generally agree except regarding public courses. The better ones work just as well as any other. Case in point - noone ever criticised Dale Carnagie or Stephen Covey for writing what amount to timeless, extremelly helpful 'public books'. The trick is to use each activity - e.g. well over half the overall course time - to allow learners to do all the tailoring and industry-specifying for themselves.
Experienced Training Manager | Empowering Individuals & Communities to Thrive through Impactful Learning Solutions
6 年Great points mentioned
Workplace Mental Health Training & 1:1 'Messy Reality' Toolkits for Managers, Professionals & People Pleasers | Boundaries, Roles & Responsibilities Expert | MHFA Instructor | Speaker
6 年Thanks for sharing Joseph Matta. I broadly agree though actually delivered a Monday morning mental health awareness session yesterday, and it worked really well. But it was at the request of the client who knows their employees and they are generally early birds in that office and were happy to start the week with something a bit different.
At the intersection of green spaces and governance | Facilitating successful meetings both virtually and in-person | Nonprofit Board Retreats, Focus Groups, and Town Halls
6 年Excellent points. Especially introducing participants and giving them time to get to know each other. Important for building the relationships crucial to their (and your) success.