7 must-know etiquettes on email, texting, and voicemail.
The HR Digest
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With the development of technology, voicemails, texts, and emails have become common forms of communication for millions of individuals worldwide. These communication channels have become common in offices, particularly with?the rising availability of remote jobs .
Even so, many of us still have trouble writing emails, sending/receiving messages, and leaving voicemails.
Email, texting, and voicemail etiquette are sets of rules set in place to avoid errors and?create better and more effective communication ?that impresses your recipients. These etiquettes also contribute to a better relationship with the recipient, as one phrase in the wrong context can have the opposite effect.
Poor communication through emails, texts, or voicemails has the potential to harm your own brand or workplace because speaking in person versus these mediums is vastly different.
Here are seven important etiquette rules to remember when writing emails, sending/receiving text messages and leaving voicemails.
Use a professional mail
Whether you work for a company or as?a freelancer, you should exercise caution when choosing a professional email address. Create a formal email address that people will remember, such as a combination of your first and last name. Avoid using unusual names or symbols in your email address. This immediately improves email delivery and?gives you the appearance of a boss?which builds more credibility for you and your brand. For example:
? -?[email protected]?
Use professional greetings
The best method to start a mail, text, or voicemail depends on the recipient's relationship to you and the message's subject. Although the tone might range from formal to casual, it should never seem unprofessional. This is highly important since appropriate greetings set the mood and affect how the recipient perceives you. For instance:
领英推荐
Make sure you proofread before sending
Prior to pressing the send button, thoroughly read the email or text. As this will unavoidably reflect poorly on you, be sure that all spelling and grammar issues are corrected. To prevent delivery mistakes, make sure the recipient's address is entered correctly. In addition, ensure that the?mail or text is concluded appropriately .
Frequently check voicemails
Having a certain time each day to check your voicemails is encouraged. By doing this, you may filter out irrelevant calls and take the crucial ones. Regularly update any information about your company while checking your voicemails.
Include an alternate number
This is especially important if you're going to be?out of the office ?for an extended period of time. Callers must be able to reach a co-worker if you are not available. Make sure there is a "live" person available to answer this alternative number during regular office hours.
Communicate clearly
The most important etiquette to remember is that your messages should be simple to read. Messages that are easy to read aid comprehension. Avoid unnecessary abbreviations, exclamation marks, and emojis. Make certain that the information reaches the recipient in the appropriate tone and composition.
Avoid sending too many attachments
It is acceptable to send a significant link or image that connects to the content being communicated. The recipient may become disinterested or the main topic of conversation may be sidetracked if there are numerous attachments.
We hope you found these tips on email, texting, and voicemail etiquette useful. We sincerely believe that by knowing the most important rules of business email, texting, and voicemail etiquette every professional is able to make communications at the workplace more effective.
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