How to Give Your Boss Feedback: 7 Keys to Doing It Well
Patrick Leddin, PhD
Practice Leader | Professional Disruptive Speaker | Led the Vanderbilt Disruption Project | WSJ Bestselling Author | Podcast Host
I often read, and at times write, about the importance of giving good feedback.
The scenario is typically framed around how leaders should coach their employees, conduct performance reviews with their team members, etc.
True, these are important conversations. Improving your ability to deliver constructive feedback is key to growing and developing your people.
However, mastering the ability to provide feedback down the organizational hierarchy can prove insufficient. Sometimes, we find ourselves compelled to give feedback in the other direction - not to our team members, but to our boss.
Let's face it. Giving feedback to your boss can be tough. It may comes with long-term consequences. It can even be career limiting, perhaps ending.
Having been both leader and team member throughout my career, I have been on both sides of the 'giving the boss feedback' conversation. Here are 7 keys that I have picked up along the way about effectively giving feedback to your boss.
1. Avoid public criticism.
Look for opportunities to discuss the issue one-on-one with your boss. Criticizing your boss in an open forum rarely ends well.
2. Declare your intent.
Don't make your boss assume your intentions. Clearly state why you are sharing your thoughts and how you hope they are received.
3. Offer suggestions, not solely criticism.
Criticizing is easy. Trolls on the internet do it all day along. Provide suggestions or alternatives for your boss to consider.
4. Demonstrate loyalty.
Talk to your boss, not about your boss. Don't host a meeting-after-the-meeting to tell others why your boss is wrong. Be loyal when he is and isn't present.
5. Recognize that your boss has feelings too.
Your boss' ego could be closely connected to the idea you are addressing. Keep that in mind and treat her like you would like to be treated.
6. Speak up.
Failing to share your thoughts can be worse then poorly conveying them. Don't sit by and watch your boss fail. Step up and speak up.
7. Be direct, but respectful.
When you do address the issue, don't be cagey or coy. Explain in clear terms your concerns, but do so in a respectful tone and manner.
Final thought...
Giving your boss feedback can be tough. Some leaders are open to learning and listening - others are far less receptive.
My hope is that these keys might help you deliver a message in a way that is well received.
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Best- Patrick
Partner / Director - Structural Engineering / Infrastructure at CIMA+
6 年As a manager I find it useful to ask for feedback in a group setting for our close nit group. The more bold employees usually speak first, and as their commments are discussed with respect, the more quiet team members start to talk. That is where you find the gold. That is when you find the reason for team struggles. And find some solutions too. Working Together. Granted I won’t find any personal comments in these group settings about my work style, but more general and systematic issues that need to be resolved.
Chief Operating Officer at Segal McCambridge Singer & Mahoney
7 年Obviously you need to know and understand your boss well enough to see how receptive he/she will be to comments/criticism. I have had a boss in the past that was incapable of hearing constructive criticism from anyone - fortunately most have been open to the thoughts of others, and appreciative of constructive criticism when delivered properly. As a leader I seek out feedback from my team (it is not always easy to get - people are reluctant - but I feel it is important for me to be able to give and receive). Thanks for the list of useful thoughts.
Senior Executive -HR Operations- Diageo-India
7 年Good one and useful one
Sr. Business Analyst at City of Kent, Washington
7 年I learn something valuable every time I read one of your articles. Thanks very much for sharing your insights with us. All the best to you.
An INSOLVENCY Professional & An Independent Director,also Providing online Banking training to Bank Employee
7 年please follow who need this