7 critical skills your IoT provider must have
With complex integration infrastructure in place, integration leaders are scrambling for a synergistic solution for all their needs. An IoT provider must have the skill sets required to address these needs. These are some of the skills to look out for before hiring an IoT provider.
…Large software projects on average run 66% over budget and 33% over schedule; as many as 17% of projects go so badly that they can threaten the very existence of the company…
Broad understanding of the infrastructure
Finding an IoT provider who can address various infrastructure needs is difficult. Their product must be able to combine the capabilities of other applications. An IoT provider must have a broad understand of other technologies being used by the business in order to identify where the IoT framework will fit into the information architecture.
Cutting across semantic data barriers
Any IoT provider must keep in mind that they are working with diverse data models, metadata. The IoT architecture must be able to pull data from every part of the system and make it accessible to the user. Increasing data availability and reducing complexity should
be part of the IoT solution.
Foreseeing incumbent and emerging infrastructure needs
Technology is in a constant state of disruption. An IoT provider must make sure that their solution is in sync with incumbent technology. They must be aware of emerging technology and make sure their solution is flexible with the needs of tomorrow.
Interoperability with other integration tools
Highly complex integration problems cannot be solved by IoT alone. These problems can only be addressed by combining the capabilities of IoT and other integration tools. An IoT provider must make sure their product is flexible enough to integrate itself with the disparate applications deployed in the business architecture.
Solving the needs of the customer
Every business has unique needs and objectives. The IoT provider must explain how they can benefit the business. This can be done by expounding on relevant use cases and/ or showcasing the ROI.
Providing training and support services
The IoT provider must retain a strong team of professionals to address technical issues faced by the customer. Training internal users in the use of IoT devices / systems is also part of their duty.
Addressing security concerns
Along with IoT technology come a host of security concerns. The IoT provider must be able to answer these questions. If the concerns raised by the customer are not adequately addressed by the provider, alternatives should be recommended.
The primary problem faced by businesses today is that there is no common integration solution to address all their infrastructure needs. IoT works to augment the capabilities of other integration tools. This mistake most IoT providers make is to approach each integration problem as an isolated event. Thus, they provide a separate solution to each problem increasing the complexity of the model. Providers must work to implement a uniform IoT framework to address all the integration needs of the business. Integrating diverse technology is the crux of the problem that IoT providers must address.
#IOT #Future
Sales professional, delivering enhanced customer experience and operational efficiencies through IoT
8 年Thanks for the article and as you highlight, not parking the enterprise in a technology cul-de-sac and retaining focus on the big outcomes in terms of customer/user experience and operational benefit are crucial