7 Critical Factors for a Successful #ERP #Implementation

Executive support

It’s vital that your executive team is on board with your ERP project. We know from experience that projects succeed when everyone is working from a single set of facts. Users have a quantitative view of how a project is progressing, and project managers can spot bottlenecks quickly.

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Employee involvement

Your ERP implementation team should be composed of the best employees from across your organization – these are your rock stars, the people who know your current processes inside and out. These internal resources should exhibit the ability to understand the overall needs of the company and be entrusted with critical decision-making responsibility and authority.

We come with a library of top-notch workflow processes for your industry which helps take care of the repetitive work so consultants can get down to business. Our methodology combines agile and waterfall methodologies, and sprint-based work so our consultants shadow, interview, design, and leave behind a beautiful set of processes and documents.

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Clearly defined project scope

Having a well-defined and written scope of work can mean the difference between a failed project with disastrous results, and a highly successful project with huge benefits. Your project scope is the basis for the requirements of the project and the resources that need to be deployed. Don’t skimp on scoping. It pays to spend the time upfront making sure EVERYTHING is documented and define clear expectations upfront and establish overall goals.

our dashboards provide a fact-based, quantitative view of your project’s status. Track progress, see how far you’ve come, compare against budget, and see what’s left to do. Implementations, at their heart, are just thousands of tasks (okay, maybe tens of thousands of tasks. To some of you, it probably feels like hundreds of thousands of tasks.) The idea is simple: have a single location where ALL the project tasks are tracked and make it visible to both the client and project teams.

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Plan to optimize business processes

One of the most expensive aspects of an implementation are customizations. We’ve heard horror stories of thousands of hours sunken into customizing an ERP system that, in the end, still didn’t work for the customer.

We save valuable implementation time by providing standardized processes for the repetitive stuff we encounter in every implementation, and a set of best practices:

  • Datasets pre-configured for apparel, footwear, CPG, and retail companies
  • Abstract process flow guides aligned with best industry practices
  • Visibility into timeline and budgets
  • Tools to facilitate easier instance copying for testing, validation, and migration

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Proactive change management

ERP implementations change the way people do their jobs, and no one likes change. It’s important to build in enough time to train people on new systems and processes. After all, you bought a new ERP system to make work easier! Don’t let end users feel like they just swapped an old, clunky headache for a newer, shinier headache.

To make end user training successful, training should start early, preferably before the implementation begins, especially for skills that will help users better implement and utilize the solution. Executives often underestimate the level of education and training necessary to implement an ERP system as well as the associated costs. Top management must be fully committed to incorporate the training cost as part of the ERP budget.

For a successful implementation, you need structured project management, full transparency, and buy-in from users at every level of the organization.

Project management tools

Why would we build a specific tool for ERP project management, when we could pull one off the shelf? Because ERP implementations fail for so many reasons – miscommunications, mismatched expectations, and an inability to spot problems before they snowball. We set out to create a system that minimizes risk and gives everyone a task-oriented, fact-based view of the implementation, in real time. Quick Start is tailored to Sunrise’s sprint-driven methodology. ?

A partner that knows your industry

ERP deployments, especially for consumer brand companies, have many moving parts which impact every aspect of an organization. To help monitor and guide your project’s success, we recommend working with a partner who knows your industry as well as they know the software.


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