68% of Renters Call About the WRONG Apartment | ACTUAL VIDEO EXAMPLE
Matt Easton, Property Management Training
Founder at Leasing University
Did you know that 68% of the time a prospect calls your apartment community, they are calling for information about the WRONG apartment? Maybe they need more space, maybe they need less. Perhaps the floorplan they saw online isn't available or the photos are outdated.
Here is the really terrifying news, 92% of the time the leasing agent who answers the call starts to check pricing and availability on the apartment the renter first asks about without any discovery whatsoever. Can you imagine if doctors just started writing prescriptions without asking their patients a single question?
Watch this video of an actual call to see what I am talking about.
The good news is, this can easily be fixed! I would love to show you how. Call us at www.LeasingUniversity.com (888) 735-7451 and we will walk you through everything you need to know to solve this problem.