60 Seconds: Outages, Horsepower, and Batteries

Livestream Recap: Last Friday, we hosted a livestream with industry leaders discussing how to keep teams focused during outages. Here are some highlights:

Top Tips for Surviving Outages:

1. Back to Basics: Keep paper backups of essential forms and ensure your team can handle tasks manually.
2. Plan Ahead: Have a detailed playbook and conduct regular training drills.
3. Communication: Inform customers about the outage and use alternative contact methods.
4. Tech Solutions: Utilize mobile hotspots and alternative digital tools.
5. Data Security: Keep physical copies safe and regularly back up digital data.
6. Employee Support: Guarantee pay during outages and use downtime for training.
7. Industry Collaboration: Share resources with other dealers and seek external support.
8. Parts and Service: Track inventory manually and train staff on handwriting orders.
9. Sales Strategies: Use manual deal jackets and continue remote deliveries.
10. Long-Term Prep: Review insurance coverage and invest in redundant systems.

Fisker Bankruptcy: Fisker has filed for Chapter 11 bankruptcy, causing uncertainty for Fisker Ocean EV owners regarding service, repairs, and warranties. Parts supply issues and potential discontinuation of third-party services add to the complications, while resale values plummet.

Bugatti's New Supercar: Bugatti unveiled the Tourbillon, a $4 million, 1,800-horsepower hybrid supercar. With a 16-cylinder engine and three electric motors, it blends cutting-edge hybrid tech with classic craftsmanship.

BMW Battery Order Canceled: BMW canceled a $2.15 billion order from Northvolt due to production delays. Northvolt will focus on developing next-gen battery cells for BMW's Vision Neue Klasse EVs, while Samsung SDI will fulfill immediate needs.

Everybody knows Batman's superpower is being prepared.

If you missed our live stream last week, check out this shortened write up of some of the tips for staying prepared for any outage.

Luckily, this morning, we woke to news of CDK Global beginning a multi-day process of restoring systems, but in the meantime, and in the event of some other outage down the road, it's good to stay prepared. (Make Batman proud, yall.)

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