6 ways AI can help you reimagine work

Repeating mundane tasks. Missing software release deadlines. Operating a less-than-helpful help desk. AI can help overcome these and other challenges that hold your organization back. Every job in every function can be reimagined with AI and conversational search interfaces. Think about how an AI assistant can help easily access relevant data by tapping into multiple knowledge bases. AI powered by information management allows you to utilize the best algorithms for the job and lets employees explore and digest data independently.?

Here are just a few examples...

41% of knowledge workers say they are eager to banish repetitive tasks. With chat-based conversational search, content discovery, summarization, and translation at employees’ fingertips, AI helps boost productivity, keep content secure, and answer employees’ call to end monotony so they can move on to more strategic, meaningful work. Learn more in this blog .?

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Every one of your customers is as unique as a snowflake. But that doesn’t mean your content creators have the bandwidth to customize every interaction, despite customer expectations. In fact, research shows that 72% of B2B customers expect fully or mostly personalized content when using products and services. Gen AI and Image AI tools help create diverse, scalable content that understands and targets each customer and delivers a personal touch while easing the load for your staff. Learn more in this blog .?

Tier 1 and live-agent support needs to be conversational and contextually relevant to be effective, but must also scale to serve more people quickly, and the stakes are high. Especially given that 79% of businesses report that implementing a conversational marketing bot has yielded favorable customer loyalty, sales, and revenue outcomes.? Generative AI chatbots for service management deliver fast, intelligent experiences and reduce resolution times, making your help desk high-performing and truly self-service. This helps improve the user experience, free up skilled staff, and reduce IT costs. Read this blog to learn more.?

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Getting software out the door is always a race against time. AI insights help developers predict delivery times and anticipate hurdles. And by minimizing manual, repetitive tasks and reducing waste and rework, developers are freed up to add more value to their applications in shorter time frames. This is backed up by a study from McKinsey that estimates that software developers can complete coding tasks up to twice as fast with generative AI. Read this blog to learn more.

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?When it comes to threats, you don’t know what you don’t know. Advanced machine learning models that automatically identify risk patterns put new detection capabilities to work for you in hours--not days or weeks. These models are constantly learning and adapting to defend you from whatever threats are out there, so your organization can carry on with confidence. Read more in this blog .?

You need a new battery supplier, but how do you find and onboard one in time to hit your delivery date? Conversational AI lets you search for trading partners based on specific criteria and AI-assisted self-service tools streamline the onboarding process, so you can hit your deadline and keep your customers happy Learn more in this blog .??

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We have no doubt that AI will continue to change our work for the better, as the world finds new ways to adopt this fascinating technology.??

How are you using AI at work? We’d love to hear from you in the comments below ??