6 Verbs to Cut Out - And How To Replace Them
Cut Out Think Example by Hilary Cluett

6 Verbs to Cut Out - And How To Replace Them

When Fast Company tells us to cut out our 6 most used verbs, what do we do next? How can we replace verbs we use most often?

Here is a template for UX Designers who overuse the verbs, to: Think, Need, Want, Guess, Hope, and Suppose. Don't worry, I overuse these verbs too. But, use this list as a guide to speak in clear English and be concise to convince others you know what you're talking about when you deliver solutions.

1. To Think

Instead of using the expression I think we should try this user testing method you can try This user testing method best suits our needs because it a) saves time b) consumes less resources c) costs less money.

Instead of agreeing with I think you've got a good idea try This is a good proposal. Let's run with it because I'm confident it will work.

2. To Need

Instead of telling someone I need the user research, so I can make a wireframe try Please have the user research ready by next Wednesday.

Instead of stating I need more time try As this process is more detailed than anticipated, the estimated time for completion is 48 hours. Here is a screenshot so you can see where I'm at. Thanks for understanding :)

3. To Want

Instead of suggesting a lack of something I want you to improve the quality of your work try Please refer to the style guide and match your work to the company tone, brand and quality guidelines as outlined. Don't hesitate to reach out if you have any questions!

Instead of demanding I want a raise state your case My performance this last year has increased usability by 15 per cent, for this reason I believe I deserve relative monetary compensation, either as a bonus, or increase to my salary. Would you be open to further discussion?

4. To Guess

Be certain, don't say I guess I can make it happen. Instead, try I expect this task to take two days.

If you don't know, don't say My best guess is it could work. Instead, own it I don't know, yet.

5. To Hope

Don't relinquish control, as in I hope I will get the job. Instead, I tailored my CV precisely to align my messaging with the job description, I have a shot at this job.

I hope you will have fun working with our team on this project, is a poor way of stating Your energy is vital to our team and I appreciate your enthusiasm. It's fun to work with you on this project.

6. To Suppose

Don't be wish-washy I suppose it's OK Instead, commit I like this or I agree with this and if not, I don't like how this aspect fits. Is there wiggle room?

If you are declining an invitation, state your response My apologies, but I will not be able to attend. Thank you for the invitation. All the best, Hilary.

I use this technique of turning generic language into precision tools with my clients so they can speed up their careers as UX Designers.

If you would like to improve your presentation skills in English, message me to book a free 30-minute strategy session, so I can understand your current situation and share advice on immediate next steps you can take :)

Hilary Cluett

President UX Vocab Club - A Service Design Agency. (uxvocabclub.com)

1 年

If you have any questions, please book a free 15-minute discovery call. uxvocabclub.com/discovery-call

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