6 tips on sharing bad news

Whether it's a client, supplier, partner, subordinate, peer, colleague, friend, family member or spouse, we've all had the experience of sharing bad news. It ain't fun.?

If you're like me, you've likely procrastinated longer than you should have. It could be?emotional attachment to?the person,?uncertainty about how to do it, or just plain fear.

Having been on both sides of this exercise, I can tell you it isn't something to be taken lightly. Here are some tips that may be helpful to you when you need?to deal with this issue.

1.Rip the band aid off.?The analogy fits. Don't pussyfoot around with small talk. Sit down and deliver?the news. It may be a surprise and it may not. Either way, they deserve to know the facts.

2.Give them time to process.?It's normal for people to be in shock after hearing bad news. Slow down your delivery of additional information with pauses. This gives them?time to assimilate and process.

3. Be prepared.?Bad news is the first part of your communication. It's essential?you add additional info to support your case and, if appropriate, supply options that may be available.

4. Have support. These meetings can be emotionally charged. It's always?a good idea to have someone in the room who can be an objective resource. It adds a different dynamic?to the environment.

5. Give them an opportunity to speak. Once you've shared your news, you should give the other person a chance to ask for clarification or state her/his case. It's only fair.

6. Be open to follow up communication.?Bad news is like a slap in the face. It often numbs you to other pertinent facts that may be important. Leave the?door open for future contact.

This week's tip: It's your obligation as a leader to communicate clearly, concisely and with compassion, even when the news is bad. We all deserve the truth.