6 TIPS TO HELP US QUICKLY IMPROVE IN ROOM DINING SERVICE AND INCREASE OUR RESTAURANT SALES
6 TIPS TO HELP US QUICKLY IMPROVE ROOM DINNING SERVICE & INCREASE OUR RESTAURANT turnover and sales:
1} IN AN EXTREMELY BUSSY RESTAURANT { LIKE US } , THE BEST WAY TO KEEP NEWLY ARRIVING PATRONS FROM LEAVING TO DINE ELSEWHERE IS TO :
A} OFFER MENU CARD TO THE PATRONS WHO ARE WAITING FOR THE TABLE, TO PASS THE TIME .
B} TELL THE PATRONS THAT THE WAITING TIME FOR THEIR TABLE IS LESS THAN WHAT IT IS Really.
C} THE HOST HAS TO LOOK BIT HURRIED AT THE FRONT DOOR OF THE RESTAURANT.{ WHICH MAKES THE PATRONS WHO ARE WAITING FOR THE TABLE FEEL THAT YES THE HOST IS REALLY CONCERN ABOUT THEM .}
2) MENU KNOWLEDGE IS VERY IMPORTANT FOR THE WAIT STAFF IN PROVIDING EXCELLENT SERVICE TO OUR PATRONS .
BECAUSE :
A} PATRONS GET ALERTED TO THEIR DIETARY RESTRICTION”S.
B} IT IS ESSENTIAL FOR THE UP SELLING OF OUR MENU ITEMS .
C} PATRONS HAVE MORE CONFIDENCE IN A KNOWLEDGEABLE & HELPFUL WAITPERSON.
3) FOR MAXIMUM USAGE & EFFICIENCY, THE MENU DESCRIBTION MUST :
A) MENU MUST BE POSTED IN AN INCONSPICUOUS { READILY NOTICEABLE } AREA FOR QUICK REFERENCE BY THE DINING SERVICE .
B) INCLUDE ALL OF THE MAJOR INGREDIENTS IN THE DISHES.
C) BE PRINTED UP CLEARLY & MADE AVAILABLE TO ALL SERVICE STAFF & WAIT STAFF.
D} EXTRA COPIES OF MENU CARD SHOULD BE HANDED OVER TO ALL NEW EMPLOYEES .
4) AN EXAMPLE OF THE STAFF SCHEDULE AFFECTING PAYROLL & / OR DINING ROOM SERVICE WOULD
BE :
A) TOO MANY SERVICE STAFF { TEAM MEMBERS } BEING SCHEDULED ON A SLOW DAY OF BUSINESS .
B) TOO FEW SERVICE STAFF { TEAM MEMBERS } BEING SCHEDULED ON A HEAVY DAY OF BUSINESS .
C) IF THE STAFF SCHEDULING IS DONE POORLY WEEK IN & WEEK OUT IT RESULTS IN LOW STAFF MORALE .
5) CROSS TRAINING HELPS FORM A WELL GROOMED & ROUNDED STAFF BECAUSE .
A) EMPLOYEES TEND TO EMPATHIZE WITH EACH OTHERS WORK POSITIONS.
B) IT MAKE’S THE JOB MORE INTERESTING & INCREASE THE LABOR PRODUCTIVITY .
C) IT GIVES TEAM MEMBERS { EMPLOYEES } MORE CONFIDENCE IN THEIR TALENTS AS THEY TAKE ON ADDED WORK RESPONSIBILITIES.
6) DINING ROOM TEMPERATURE , LIGHTING , & MISIC SHOULD ALWAYS BE ADJUSTED :
A) ACCORDING TO PATRONS MOOD .
B} SLOWLY { WITH THE DINERS BARELY NOTICING } WHILE PAYING ATTENTION TO THE RESTAURANT THEME , NEEDS OF THE DINNING ROOM , & TIME OF DAY, ETC.
C} TO SAVE MONEY .