The 6 stages of UX maturity

The 6 stages of UX maturity

The UX-Maturity Model

The UX-maturity model provides a framework to assess each organization’s UX-related strengths and weaknesses. We can use that assessment to determine which of the 6 stages an organization currently occupies. Further, this model provides insights about how an organization can increase its UX maturity.

The 6 stages of UX maturity are:

  1. Absent:?UX is ignored or nonexistent.???
  2. Limited:?UX work is rare, done haphazardly, and lacking importance.
  3. Emergent:?The UX work is functional and promising but done inconsistently and inefficiently.
  4. Structured:?The organization has a semisystematic UX-related methodology that is widespread, but with varying degrees of effectiveness and efficiency.?????
  5. Integrated:?UX work is comprehensive, effective, and pervasive.
  6. User-driven:?Dedication to UX at all levels leads to deep insights and exceptional user-centered–design outcomes.

This article according to NNg


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