6 key factors to deliver Design led transformation

This year, we aim to drive organizational transformation through a design-driven approach.

Too often, transformation falls short when human needs, collaboration, and creativity are overlooked. While management and technology play crucial roles, they are missing a third essential pillar—design.

In this space, we will highlight 6 key factors that make change truly impactful when enabled by design.

1. Connect strategy and delivery (making strategic goals actionable)

Design takes strategic goals and makes them tangible for teams so they know their part in the vision. Visualisations and blueprints, the craft of design, make an executive goal into something real for employees and customers that enables them to get behind it.

2. Shifting the cultural status-quo (excite your skeptics)

All organisations have a power base who are both essential but also often resistant to change. We understand the needs of these people and when to challenge them. We tap into the purpose and creativity of key stakeholders, turning inertia into momentum.

3. Operationalise a new ‘business as usual’ (be good at doing change)

Changing the way you change also means building the organisational capability for ongoing change. It’s a new world order that allows you to respond to a changing world now and in the future. We build this as an operational model that is long lasting.?

4. Leading by design (employ creative collaboration)

Design facilitates and co-creates change, avoiding prescriptive methods that create friction. Our approach facilitates the translation of strategy into delivery and connections across departments. We ensure greater shared vision and aligned execution.?

5. Aligning metrics to outcomes (measure what matters)

Successful change needs metrics that are meaningful. We tie metrics to outcomes for customers, operations, and business to ensure we are measuring what is meaningful. We are able to monitor value creation through your change journey.?

6. Governance with purpose (prioritise what matters)

Roadmaps and backlogs can become victims of politics and preferences. We put purpose into the oversight of change portfolios, connecting decisions to the value you are aiming to create.?

Whether your change is large or small, incremental or disruptive it will always be more effective when it understands human needs and motivations and harnesses our ability to collaborate and be creative.?

Event:

7th NHS Virtual Wards Summit: Embracing Hospitals at Home

We’re?passionate?about?supporting?the?evolution?of?our?healthcare?sector?ensuring?the?entire patient?experience?is?better?for?everyone.

On?the?27th?of?February,?our?Founder?and?Design?Director, Ben Reason,?will?be?hosting?a?panel?alongside?award-winning?NHS?CIO Diarmaid Crean,?and?leading?healthcare?experts?for?an?insightful?discussion?on?scaling?virtual?wards?and?delivering?better?care?beyond?hospital?walls.

The?panel?will?be?discussing:

??Building?sustainable?virtual?hospital?operations

??Enhancing?remote?patient?care

??Driving?successful?implementation?at?scale

If?you?work?in?the?NHS?or?the?healthcare?sector?more?broadly,?make?sure?to?register?now: