#569: The 12 Habits of Highly Collaborative Organizations: Driving Effective Communication & Collaboration from Jacob Morgan

Course Summary:

In this course, we’ll explore the 12 habits that highly collaborative organizations practice to successfully use technology for communication and collaboration. Based on Jacob Morgan’s insights, these habits are designed to help organizations improve employee engagement, drive productivity, and foster an environment of teamwork. The course delves into each of the 12 principles, offering practical strategies and actionable steps to implement these habits in your workplace, ensuring your organization thrives in the modern, collaborative landscape.

View and/or download the full set of free PowerPoint slides on "Interpersonal Skills" from ManageTrainLearn here: https://www.managetrainlearn.com/#/category-view/5721

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Course Objectives:

1. Understand the 12 key habits of highly collaborative organizations and how they can improve communication and teamwork within a company.
2. Learn how to integrate technology effectively into the workplace without disrupting existing workflows or employee engagement.
3. Explore the importance of employee feedback and the role of leadership in fostering an open, collaborative culture.
4. Discover strategies for persistence and adaptation in the face of technological challenges, ensuring continuous improvement.
5. Recognize how collaboration impacts both employees and customers, contributing to the overall success of an organization and its customer relationships.

These objectives will help learners focus on key takeaways and apply the principles to improve collaboration in their own organizations.

Course Intro from Jacob:

These are my 12 habits of highly collaborative organizations. I’m trying to implement all 12 even though I wrote my book on collaboration back in 2012—7-8 years ago—and a lot of organizations are still in the process of figuring out how to use technology inside their organizations to drive communication and collaboration. So, let me go over the 12 principles of collaboration, or as I like to call them, the 12 habits of highly collaborative organizations. This will be a quick rundown, and maybe I’ll do a separate video in the future.

1. Help employees understand that the individual benefit is just as important as the overall corporate value when using these technologies. Meaning, it’s not just good for the company—it’s good for the individual too.
2. Strategy always comes before technology. Don’t just deploy technologies without understanding why. The “why” is what should drive the technology decisions.
3. Listen to the voice of the employee. The goal of these technologies is to get feedback and perspectives from employees. Make sure you listen and make necessary changes, otherwise, what’s the point?
4. Learn to get out of the way. You can’t give employees technologies and then tell them exactly how to use them. It’s like saying, “You can choose any color you want, as long as it’s black”—that doesn’t make sense.
5. Lead by example. If you want employees to exhibit certain behaviors or use a certain technology, guess what? You as a leader need to be doing the same thing.
6. Integrate great technologies into the flow of work. If employees have a certain process or way they get things done during the day, make sure the technology fits into that process. Don’t make it extra work that they need to do.
7. Create a supportive environment. To get people to use a technology and create new behaviors, you need a supportive environment. Provide training, education, and whatever else is needed to make it easier.
8. Measure what matters. Technology provides a zillion metrics—likes, follows, comments, and so on. Focus on what really matters to your business rather than measuring everything under the sun.
9. Be persistent. You’re going to encounter challenges, obstacles, and failures, but don’t give up. Persistence is key.
10. Adapt and evolve. New technologies come out regularly. As a company or leader, you must adapt and evolve with them, especially if you want to drive communication and collaboration.
11. Employee collaboration also benefits the customer. When employees collaborate, they can solve problems quicker and give customers more accurate information. Remember, collaboration benefits not just employees, but customers too.
12. Collaboration can make the world a better place. When employees collaborate, they can work more efficiently, enabling flexible work programs and other improvements that contribute to a better workplace and, in turn, a better world.

These are my 12 habits of highly collaborative organizations. Try to implement all twelve.

Watch Again With Jacob:

Grab Some Other Cool Links on This Theme:

1. Jacob Morgan’s "The Future of Work" YouTube Channel Explore more videos from Jacob Morgan about workplace trends, leadership, and collaboration: The Future of Work YouTube Channel
2. "The 3 Types of Collaboration You Need to Know About" by Jacob Morgan A video explaining the different types of collaboration in the modern workplace and how to use them effectively: Watch on YouTube
3. Harvard Business Review - "Building a Collaborative Team" An article on how to build a highly effective collaborative team with insights into leadership and culture: Read the article on HBR

These resources will deepen your understanding of collaboration principles and provide further guidance on leadership, technology, and organizational culture.

What Next?

If you have found this article useful, you now have a great resource to add to your e-learning store.

And, with this as your starting point, you can now take things further.

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Simply commit yourself to a daily snippet of learning and then practise it, reflect upon it, apply it, and review it, and in no time at all, you will have mastered the skill with confidence.

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