5 Ways to Make a Redundancy with Compassion

In light of the mass layoffs that have been affecting so many individuals over the last 12 months, we want to talk about how you actually deliver a redundancy message with compassion.

When faced with redundancy decisions, it's vital to remember their deeply personal impact on those receiving the news. You might often hear, “it's nothing personal…” but when it's your role being declared redundant, it feels incredibly personal.

Imagine being in that situation, told unprepared in a public setting that your job is no longer needed. The mix of shock and confusion, amplified by a lack of privacy, can be overwhelming.

That's why it's essential for you to handle such conversations with the utmost sensitivity and respect.

Here are 5 key things for you to keep in mind:

1?? Preparation Is Crucial: Fully grasp why the redundancy is necessary and articulate it clearly. Paying attention to legal and ethical considerations is non-negotiable. It's about being prepared to not only deliver the news but also to answer any questions that may arise empathetically.

2?? Empathy Paired with Honesty: Speak with understanding and compassion, recognising the impact of your words. Honesty and directness are key to preventing misunderstandings. How you say it can significantly affect the reception of your message.

3?? Offering Support: Provide guidance on what comes next, be it job search assistance, counselling, or financial advice. This demonstrates your concern for their future, beyond the company’s immediate needs.

4?? Fairness and Confidentiality: Handle each situation fairly and maintain confidentiality to respect individual privacy. This approach builds respect and trust, even amidst challenging circumstances.

5?? Timing and Setting Matter: The environment and timing of your conversation are as important as the message itself. Opt for a private and quiet setting where the individual feels safe and respected.

Consider this: an individual recently learned about their redundancy while in a queue for coffee, their professional belongings taken immediately. This not only lacked respect but also posed risks, like impacting their ability to drive safely due to shock.

You should strive to ensure that if you must deliver such unfortunate news, do it in a way that is respectful and mindful of the individual's emotional well-being.

Remember, redundancy affects a key pillar of someone's life - their career. It's your responsibility to handle these moments with utmost care and sensitivity.

The 'how' you deliver this news is just as critical as the 'why'. The manner in which you handle these situations can leave a lasting impression, not just on the individual but also on the entire workplace culture.

Aim for a culture rooted in empathy, respect, and support.