Many high-growth businesses across industries now routinely use WhatsApp for all kinds of customer communication – and more are joining in daily. As an official provider of the?WhatsApp Business API?solution, we’ve seen many clients build nurturing, long-term relationships with customers using this channel and see a lift in sales. Want to understand what makes WhatsApp an incredibly powerful customer engagement tool?
- Customer Tagging?– You can tag your customers under different categories either manually in edna interface or through the API and then send targeted campaigns to the most relevant audiences.?
- Visibility Into Customer Replies?– See how many clients replied to your outbound campaigns and follow up accordingly.?
- Cascades?– Ensure increased deliverability of your messages by setting a cascade so that your message is delivered via an alternative channel in case it fails to deliver in your first channel of choice. ?
- Campaign Scheduling?– You can either send your campaign immediately after you create it or schedule it to be sent for later date and time.
- In-depth Analytics?– Monitor the health of your campaigns by seeing all relevant statistics such as the number of clients that received and read your messages, and make data-backed changes to make your campaigns more effective.
Improve the performance of your campaigns right away with WhatsApp Business API! Get in touch with us to learn more about how it can benefit your business.?
