5 tips that will make you rethink your current online feedback strategy!

Are you serious about listening to your online customers or is your website feedback tool just to have something cute for your visitors to leave feedback ?

Many feedback tools out there make it easy to collect user feedback on your website or mobile app, but do they really help make your digital channels more customer centric? The majority of these tools just focus on collecting data, but that’s only part of the process. What comes NEXT?

In this blog, we will share our 5 tips on how you can optimise your feedback strategy in a way that will save you tons of manual work and time.