5 Tips for Compelling CTAs
Morgan DiGiorgio
Senior Vice President Sales & Marketing at DirectMail2.0 & Who’s Mailing What!
One of the most powerful tools in our marketing toolkit is the Call to Action, or CTA. If you’re in sales, marketing, or even customer service, your job is all about prompting your audience to do something—whether it’s signing up, learning more, making a purchase, or just getting in touch. And that’s exactly what a CTA should do, yet it’s amazing how often we get CTAs wrong.
So, how can we make sure our CTAs are clear, compelling, and positioned to inspire action? I’m going to break down five tips for creating CTAs that actually work, with real-life examples to show how a few simple tweaks can make all the difference.
1. Be Clear About the Next Step
Imagine this scenario: you’ve been following up with a prospect over a few weeks. They’re interested, but they just haven’t committed yet. Then, you send a message saying, “Let’s talk about moving forward.” It’s polite, sure, but it’s also vague. Moving forward how exactly?
Instead, try something specific: “When we spoke last you mentioned this product would 10x your sales if we could provide API access. After discussing with my team, this is a viable option. Lets set up a 15 minute call for Tuesday or Wednesday at 3pm so we can discuss how we can tailor this solution to your needs. Do either of those times work for you?” This removes any ambiguity, respects their time, and shows them exactly what’s next. Clear CTAs work because they take the guesswork out of the decision. Additionally, from the sales side of things you are utilizing the data from your discovery call to present a possibility that makes it a no brainer for them to have another call with you. Who wouldn't want to 10x their sales?
In your emails, landing pages, and ads, use straightforward language like:
Each one of these CTAs tells the visitor exactly what they’ll be doing and what they’ll get.
2. Create a Sense of Urgency
Who hasn’t seen a CTA with “limited time offer” and felt a twinge of urgency? We all have! Urgency can be incredibly motivating, but it needs to be used wisely. An overuse of urgency can feel gimmicky, but done right, it drives action.
Let’s say you’re promoting a seasonal offer on your product. Instead of saying, “Learn more,” try “Claim your discount before this offer expires!” Or, if you’re offering a demo, “Sign up now to secure your spot this month *Limited slots available.” Phrasing it this way taps into the reader’s natural fear of missing out, or FOMO, encouraging them to act now rather than later.
Real-life example: At DirectMail2.0, we sometimes offer exclusive access to a new tech feature for the first few who sign up. By adding “Only 10 spots available,” we see a significant uptick in responses. This type of limited availability CTA tends to work wonders for decision makers who need a little nudge to act sooner rather than later.
3. Use Action-Oriented Language
Action verbs in CTAs are your secret weapon. Words like “Get,” “Join,” “Start,” “Discover,” and “Unlock” imply movement—a key psychological cue that encourages people to act.
Compare these two CTAs:
The second one feels more immediate and compelling, doesn’t it? That’s the power of action-oriented language. In your next CTA, try using verbs that align with the action you want users to take. For instance:
Each phrase here creates an active scenario, making the reader feel like they’re already one step closer to their goal.
4. Make the Value Crystal Clear
Your audience needs to know exactly what’s in it for them. If they’re left wondering, they’ll hesitate. If they see the benefit right away, they’ll be more likely to take action.
Say you’re trying to drive webinar sign-ups. Instead of a simple “Sign up for our webinar,” consider: “Reserve your spot and learn the secrets to doubling your leads.” By including the clear benefit of what they’ll gain—doubling leads—you’ve given them a real reason to act.
Another example: If you want readers to subscribe to your blog, a CTA that says “Get tips to boost sales right in your inbox” is far more enticing than a plain “Subscribe to our blog.” Think of it like a trade—if they take action, they’re getting something valuable in return.
5. Place CTAs Strategically
Where you place your CTA matters just as much as the words you use. A well-crafted CTA buried at the bottom of a page might not perform as well as a simpler one placed strategically in the middle of a high-traffic landing page above the fold that is front and center when the prospect lands on the page.
Add a CTA at the top of your page, in the middle of key sections, and at the end, so your visitor sees it multiple times. For example, on a blog post about sales techniques, we might add CTAs throughout the article: “Learn more techniques in our free guide” or “Get started with a free demo” right after a paragraph discussing the challenges of scaling sales.
When visitors see a CTA in relevant places, they’re more likely to click because it feels timely and naturally integrated into their experience.
CTAs are a small detail with a huge impact. The right CTA—one that’s clear, urgent, action-oriented, valuable, and well-placed—can transform a passive visitor into a committed prospect or customer. So, the next time you’re crafting a CTA, ask yourself: does it tell the visitor exactly what they’ll get? Does it make them want to act now?
Small adjustments in wording, tone, and placement can be game-changers, so don’t be afraid to test and refine. If you’ve got a CTA tip that works wonders for you, I’d love to hear it! Let’s keep sharing and learning from each other. Thanks for reading, and happy converting!