5 Things a New Manager Must Master
Waldemar Serrano-Burgos, CNBC, COD
Human Centric | Certified NeuroBusiness Coach | Certified OD Consultant | Author | Storyteller
Congratulations on your new role as a manager. As you embark on this exciting journey, it is to lay a strong foundation, here are five (5) tasks that every new manager should prioritize when arriving a new position:
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1. Establish a Human Connection
One of the first and most crucial tasks is to build relationships with your team members, peers, and other stakeholders. Foster open and honest communication, have empathy present at all times, actively listen to their ideas and concerns, and show genuine interest in understanding their roles and responsibilities. By establishing trust and rapport, you will set the stage for collaborative teamwork.
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2. Understand the new Organizational Culture
Every organization has its unique culture and way of doing things. Take the time to understand the culture, values, and norms prevalent within your new workplace. Observe how decisions are made, the communication style, and the expectations regarding work ethics. Aligning yourself with the organizational culture helps you adapt quickly and establishes credibility both within your team and at higher levels of management.
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3. Be Clear of KPI’s, Goals and Objectives
To lead your team effectively, you must have a clear understanding of the goals and objectives you will be working towards. Familiarize yourself with the overall organizational goals, as well as departmental and team-specific objectives. Conduct meetings with team members to understand current projects, their progress, and any challenges they may be facing. This knowledge will help you prioritize tasks and allocate resources accordingly.
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4. Identify and Develop Talent
As a new manager, evaluating your team's skills, strengths, and areas for growth is crucial. Get to know your team members individually, assess their skills and talents, and determine areas where they may need support. By identifying individual strengths, you can delegate tasks more effectively, fostering professional growth and ensuring successful outcomes. Additionally, consider creating an environment that encourages continuous learning and development opportunities for your team.
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5. Seek Feedback and Evaluate Processes
To continuously improve your team's performance, solicit feedback from team members and key stakeholders. Encourage open discussions, listen to suggestions, and be open to constructive criticism. This approach will help uncover process inefficiencies, identify areas for improvement, and demonstrate your commitment to fostering a healthy and productive work environment.
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By addressing these five essential tasks when stepping into a new managerial position, you will position yourself for success and establish a solid foundation for your team. Investing time and effort early on will go a long way in building trust, creating a positive work atmosphere, and achieving your collective goals.
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