5 TASKS TO START YOUR SMALL BUSINESS AUTOMATION WITH AI

As a small business owner, you know how easy it is to get bogged down by day-to-day tasks that distract you from focusing on the bigger picture. That's where automation comes in. In this article, we'll show you five tasks to start your small business automation with AI and how they can help you save time and money.

What is Task Automation or Intelligent Automation?

Intelligent Automation (IA) is a game-changing approach that combines Robotic Process Automation (RPA), Business Process Management (BPM), and Artificial Intelligence (AI) technologies to streamline and scale decision-making in organizations. By automating tasks with AI, businesses can experience many benefits, including increased efficiency, reduced human error, faster processing speeds, and a much higher processing capacity than what humans could achieve.

Business Process Automation Depends on the Industry

It is essential to clarify that, when talking about task automation, artificial intelligence can have different applications and utilities depending on the industry in which it is applied. Let's see two examples of business process automation and how differently it can be applied.

2 Tasks That Every Business Should Automate

1. Implement a Chatbot for Your Website

Implementing a chatbot will benefit your customers by providing instant support and assistance 24/7. It can also save you time and resources by automating repetitive tasks and handling simple inquiries. Plus, by gathering valuable customer data and insights, you'll be able to create more targeted marketing and engagement strategies.

2. Use Cybersecurity with Artificial Intelligence

Cybersecurity has become increasingly crucial for businesses and organizations due to the rise of remote work and cyberattacks. To stay ahead of cybercriminals, it's essential to strengthen your cybersecurity posture and adjust your approach. The main advantages of cybersecurity with artificial intelligence are identifying threats and neutralizing cyber attacks, secure authentication and automatic classification of information by level of criticality, and blocking non-malicious bots.

3 Tasks for a Digital Small Business Workflow Automation

If you have a small business (of any industry) with digital channels, you need to get sales through those channels. To achieve that, we recommend you complete these three tasks that will make your growth process much easier.

1. Email Marketing

If you're looking to automate tasks for your small business, email marketing should be the first on your list. It's a classic and an effective way to reach out to your customers and stay top of mind.

2. Lead Scoring

Lead scoring helps you prioritize leads based on their level of engagement and interest, allowing you to focus on those most likely to convert. With the help of AI, you can automate this process, freeing up your time to work on other aspects of your business.

3. Social Media Management

Social media management can be a time-consuming task, but it's essential to have a strong presence on these platforms. With AI-powered tools, you can automate your social media posting, analyze your performance, and engage with your followers more efficiently.

Conclusion

In conclusion, implementing AI-powered automation tools can help small businesses increase efficiency, reduce errors, and save time and money. By automating tasks such as chatbot implementation, cybersecurity, email marketing, lead scoring, and social media management, small businesses can focus on the bigger picture and achieve their goals.

What’s next?

Now that you know the 5 tasks to start your small business automation with AI, we bet you want to learn more about the world of artificial intelligence and what it can do for your business. Well, we have good news for you! Just subscribe to our newsletter and we’ll make sure you know everything you need.

References:

• IBM. (n.d.). Intelligent Automation. Retrieved from https://www.ibm.com/topics/intelligent-automation
• Team, A. E. (2022, 8 diciembre). Intelligent Automation and Its Application Across Industries. Altamira. https://www.altamira.ai/blog/intelligent-automation-across-industries/
• Farmiloe, B. (2022, 31 agosto). 10 things every small business should automate. GoDaddy Blog. https://www.godaddy.com/garage/things-small-business-should-automate/
• Editorial La República S.A.S. (2023, 17 febrero). Ciberseguridad: Empresas Bajo Ataque. Diario La República. https://www.larepublica.co/analisis/diego-molano-aponte-3548807/ciberseguridad-empresas-bajo-ataque-3548714
• Accenture. (2018). Securing the Digital Future: The New Era of Cybersecurity. Recuperado de https://www.accenture.com/_acnmedia/PDF-80/Accenture-Securing-the-Digital-Future-The-New-Era-of-Cybersecurity.pdf
• Kaput, M. (2020, 26 marzo). How AI Tools Dropped One Agency’s Reporting Time by 97%. https://blog.hubspot.com/marketing/how-to-shrink-reporting-time-with-ai