5 Steps to Prepare a Workshop (Free template)
Yuri Ternytsky ????
Product Designer | Co-author of Practical Product Design | I talk about #leanux, #designops, and #productdesign
“Plans are nothing, but planning is everything.” —?Dwight D. Eisenhower, President of the United States from 1953 to 1961
Workshops are excellent for brainstorming and involving stakeholders in design. You can find a lot of facilitation tips and tricks online.
But I've noticed emerging facilitators often need help setting up a workshop. So, in this post, I'll show you some of the tricks I use to prepare mine. I divided them into 5 steps, so let’s take a look.?
Step #1: Start with Why
Whenever I have to plan a workshop, I ask myself why I need it. What do I get when I put people in the same room? What is the endgame? Do they have to explore a specific problem and come up with a solution? Or do I need to create a safe place so the team can reflect and learn?
My role as a facilitator goes beyond scheduling the meeting, announcing the agenda, and telling people where to place stickers. I have my own goals. So, what exactly are they?
Step #2: Pick up a goal
The next thing I do is define the workshop’s success. What should the participants produce at the end so that I can become closer to reaching my goals? Is it an agreed-upon solution, an action plan, a list of team agreements, sorted cards representing the participants’ mental model, or something else?
In their Gamestorming book, Dave Gray, Sunn Brown, and James Macanufo compared a workshop to a game. In short, some workshops have straightforward goals. It is clear why we are meeting and what is expected at the end—for example, a card-sorting workshop or post-mortem retrospective. Yet, there are times when neither I nor the participants are sure what we can come up with during the brainstorming session. In this case, the workshop's goal is fuzzy.
Step #3: Create a workshop structure
Every workshop consists of 3 stages:
Depending on the goal and activities, some workshop parts may run simultaneously or repeat one after the other. For example, whenever participants split into groups, or the workshop consists of several parts, their activity will have the same “opening → exploring → closing” structure.?
Nevertheless, keeping the goal and structure in mind helps me decide on the best activities for the workshop. Once I've figured it out, I can start designing a game with rules.
Step #4: Create a Workshop Card
After determining my goal and activities, I put my workshop plans on paper. I call such a document a Workshop Card. It is where I keep track of all workshop details and actions I need to take. You can call it a workshop PRD.
I love this approach and encourage all facilitators to do the same. Why? Because I can run the same workshop more than once. For example, when not all participants can attend the workshop. Or I can organize separate events for the senior leadership and the team to ensure unbiased results. So why reinvent the wheel?
I include these sections in the workshop card, but you can adjust it depending on the context.
I’m happy to share the Workshop Card Template. It is available on Google Docs and docx.
Step #5: Schedule the meeting
After finishing the Workshop Card, I start executing items in the before-the-event list. From my experience, it is better to over-communicate than under-communicate. That’s why I include the workshop name, goal, description, and agenda in the calendar event I will share with the attendees. As well as sharing these details at the opening stage. Thus, all attendees will be on the same page and have time to prepare if necessary.
I made it a mandatory rule after an unexpected group of attendees showed up in the middle of my workshop. They appeared to be out of context, so the event was ruined. I'm sure you'd be unhappy in such a situation as well.
By the way, how do you plan workshops? Leave your thoughts, tips & tricks in the comments.
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