5 Steps to Creating Accessibility Clause for Web and App Contracts
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In 2018 and 2019, there has been a flood of ADA-based web and app accessibility lawsuits and Demand Letters. Now, with the US Supreme Court's denial of Domino's petition the rise of ADA Web and app cases are likely to continue.
With the majority of companies hiring digital agencies to build their websites and apps, a robust ADA accessibility clause in contracts moves the responsibility of compliance from the company that own the site or app to the company building it. In the coming months, adding Accessibility clauses to new contracts and RFPs is likely to become popular for companies looking to prevent ADA-based lawsuits.
To help craft effective accessibility procurement clauses, we've taken lessons from our 20 years of experience in Web and App Accessibility and outlined 5 steps to bring accessibility considerations to the procurement process.
Read in Full with clause wording examples you can use: https://blog.usablenet.com/5-steps-to-creating-a-strong-accessibility-clause-for-web-app-contracts
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Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with nearly 20 years of experience in usability and accessibility. He is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users.
Director & Chair of the Gibbons E-Discovery Task Force
5 年Good job Jason. All solid advice.
Accessibility Trainer, Advocate and SME
5 年I find this is one of the most underrated trends. Accessibility clauses are a must. When you rely on a vendor for accessibility guidelines, you cannot know all there is to know. "You don't know what you don't know." Having something that holds them accountable moving forward past the initial delivery is a great protection that will ensure that your vendor delivered the product they promised and not something that was partially compliant.