The 5-step “Make me AI confident” learning journey
Ross Stevenson
Chief Learning Strategist @ Steal These Thoughts! I help L&D Pros improve performance with tech + AI, and share lessons with 4,000 + readers.
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AI tools are here to stay.
They’re not the silver bullet that social gurus are proclaiming. Yet, they will form a cornerstone of how we work over the next decade. This means your L&D strategy needs to serve this in some part.
Let me make one thing clear - your L&D strategy should not centre on AI alone.
It’s a spoke in the wheel of strategy, not the whole damn thing.
If you prefer a more ‘corporate’ take on L&D strats, check out these visuals from McKinsey and Co.
??Get clear on the fundamentals
You shouldn’t use any tech without a basic knowledge of how it works.
Access to this information for GEN AI is everywhere. A little education goes a long way. The more you know, the more you can maximise it in your work.
This starts with you.
You can’t be an effective strategic partner if you don’t have foundational know-how in the area. I’m not asking you to become an AI engineer here! Just the basics, friend.
Use these resources to accelerate your learning:
4???AI for Everyone
The first and fourth resources are easy to amplify across your organisation.
They’re all zero-cost tools. I’m looking out for your budget here.
???Build AI behaviours
The single most overlooked question in the AI for L&D conversation.
It’s not how we use AI tools.
?? It’s why should we?
It’s the classic case of putting the cart before the horse. Everyone gets excited about tools but never asks why they need them.
The answer is not ‘because everyone else does’.
Having clear intentions and use cases is imperative. We have to help each other think beyond tools. Work on the behavioural side with why, when and how you work with AI tools.
Building an intelligent framework to collaborate with AI is far better than learning how to use tools alone.
You could say this is a meta-skill.
AI is a tool, and like any tool, it needs human input.
I believe we need to deploy two unique human skills when working with AI.
These both happen to be?two of the 5 skills?identified in my ongoing skills series for the Future of Work.
Let’s walk through a workflow of these in action with an AI-delegated task:
???The Feedback Workshop
Let’s imagine you want ChatGPT to help you craft a feedback workshop with:
Before you feed a prompt to CGPT, you should think critically about what you want to achieve with this task.
Consider:
You continue doing this with each response that CGPT (or any LLM) provides.
Your judgement and decision-making skills weave through this process too.
Use your humanness (I know it’s not a real word) to evaluate every response and help CGPT understand if it’s hitting all the right notes for you. If it helps, consider its responses as an ugly first draft.
You’ll work on this draft as a human task to provide the context and application it needs for your experience.
This is the difference between delegating everything to AI and working with AI. You will also be stronger in a human and AI approach. You can see?an example of this?in a recent video post.
→ In sum: Develop behaviours around AI delegation and collaboration.
领英推荐
???Lead with intelligent use cases
Let’s be real, a lot of use cases with generative AI pushed online are gimmicks.
AI-generated images of yourself and funny videos are no use in L&D. That’s why you should always be clear on what problems you’re trying to solve. AI is not the right tool for every job.
Don’t fall for the tool before use case trap.
Finding the problems you need to solve shouldn’t be too hard in our line of work. Here’s an exercise you can use to uncover where AI collaboration could help:
You can encourage this at an individual and group level.
???The Thought Partner
One of, if not, my favourite use cases so far.
Everyone focuses on content creation where the real power is in thought partnering.
This is only a slice of the opportunity it can bring to your work.
I spend my time using CGPT as a thought partner. Kind of like a team member or intern to bounce ideas around with. We co-create together as a partnership, not as the robot and human overlord.
Here’s a walkthrough:
???Language Translation
This is one I wish I had back in my corporate days.
One of the biggest hits to my L&D budget when leading a global function was language translation. In our connected world, it’s necessary. It’s a big way to break down access to learning.
I’ve been using a tool called ElevenLabs to convert my videos into several languages.
You can also use this to create AI voiceovers for videos. If you haven’t guessed, here’s a video I made earlier showing how to do that.
???Explore the right tools
Social media tells us thousands of new AI tools are released daily.
The truth is 95% of these have nothing to do with AI. They’re sub-par products riding the hype wave. It’s your job to find what’s real and works for you.
Here’s my recommendation:
This is a zero-cost method of experimentation.
???Leverage human skills
2023 will go down as the year of AI.
If you haven’t guessed, let me confirm now.
I’m all for a human-powered future with AI. Not an AI-first operating system. I mean, we’re all human, aren’t we??Don’t answer that one.
I analysed over 20 skills reports this year. Each takes in the meteoric rise of AI and how it influences our modern skills. I don’t believe we can talk about skills this year without those two little letters in AI.
The way we live and work is obviously affected by this.
It’s happening whether we like it or not.
From my analysis so far my bet is firmly on doubling down on our human skills.?With each new report I sink my brain into, this only solidifies the need to tap into our most human abilities.
We must be aware of this societal shift but not consumed by it.
→ Get my analysis on the 5 skills that matter most for the future of work.
???Make it easy to improve
Simple actions to keep your teams up to date:
?? Be the smartest L&D professional in the room.
→ Over 3,000 L&D leaders enjoy my newsletter every week. Join us for the best L&D tools and insights.
VP Design Services @ Socratic Arts | Learning Design Director
7 个月Thank you! Great guide. I really appreciate that you address when to human / when to AI, and a strategic approach to experimentation with new tech.
Good read! I agree with everything you said. Thank you for sharing.
Digital Learning Innovation Manager, Editorial Coordinator
7 个月Paolo Cervini
Veteran | Trainer | Problem Solver | Team Builder | People Empowerment | Cross-Functional Management | Middle Management Playbook (Training)
7 个月“It’s a spoke in the wheel of strategy, not the whole damn thing.” I like your thinking. Human inputs should never be replaced. I enjoy reading your AI insights.
Next Trend Realty LLC./ Har.com/Chester-Swanson/agent_cbswan
7 个月Thanks for posting.