5 solid traits showcased by promising Sales candidates

Most companies need to realize that the customer experience's value will decide their business's revenue and sustainability. According to Bain and Co, companies can increase earnings by 4 to 8% by improving the customer experience. The primary step to ensure superior CX is to recruit good sales professionals.

If you're looking to hire a sales candidate, here are the top 5 traits you must look for! Let's begin!

Patience

The sales sector is highly competitive. Many sales candidates cannot maintain calm while interacting with a client. "57% of people said they would be encouraged to purchase from a salesperson who doesn't try to apply pressure or hassle them when following up." (source: Zippia)

?There's no point in continuously cold-calling rational consumers since they'll take their time to decide whether to buy a product or not.?

Willingness to learn

"42 per cent of salespeople feel they don't have enough knowledge before making a prospecting call." Any sales candidate will be highly overwhelmed seeing how much effort they'll have to put in to become a good salesperson. While interacting with prospects, they need to learn persuasion tactics and sales techniques to convince them to buy the products.?

When recruiting candidates for sales openings, ensure they show a positive attitude towards upskilling and learning in the industry.?

Empathetic

Since customer service is an integral factor in keeping the company sales up, you must develop empathy. Why? To truly understand the other person, the best salespeople will put themselves in their shoes without judgment or hidden agendas.?

A Hubspot research explains that customers are 93% more likely to make repeat purchases from companies that provide excellent customer service. This emphasizes why 'empathy' towards the customer’s pain points is critical for retaining them.?

Accountability

Irrespective of the industry, every new hire will make mistakes. But, what every candidate must have is a sense of accountability. Even if they still need to meet their monthly target or generate as many leads as expected, they must be willing to accept and learn from their mistakes.

Salespeople who're accountable are the ones who routinely satisfy their goals. They can also build a sense of trust among their team and customers!

Sociability

How sales professionals approach prospects and clients is critical in deciding whether they'll become loyal customers. A McKinsey & Co report states that more than two-thirds of purchasing decisions are attributable to customers' perception of how well (or poorly) they're being treated. It also shows how critical it is to generate leads with a soft-spoken attitude!?

Conclusion

"74% of companies admitting to hiring the wrong person for a job lost an average of $14,900 per bad hire." The points you read are the fundamental traits a candidate must possess to prosper in sales.?

Are you looking to hire exceptional sales candidates? If yes, and you need guidance, joining hands with a professional talent consultant will make your journey effortless! Feel free to contact me for a detailed 1:1 consultation!?