5 Skills Luxury Home Brands Want In A Showroom Manager
Showroom managers are responsible for several duties depending on which industry they work, and many skills and qualities differ when it comes to managing high-end furniture retailers.
Showroom managers typically handle daily tasks such as all aspects of operations and sales. Managing a showroom requires specific creative and business skills that can’t always be taught. Any manager knows that managing creatives is not for the faint of heart, but these managers are the heroes of any showroom.
Luxury brands need managers and producers that are able to balance their employees, the showrooms, suppliers, creativity and, most importantly, time.
Here are five skills we believe every showroom manager should have:
ADVANCED VERBAL & COMMUNICATION SKILLS?
Managers must be able to?negotiate—and this requires advanced verbal and communication skills. Their entire day is spent negotiating with clients and owners about resources, timelines, budgets, supplies and deliverables.??In these times of supply-chain issues affecting manufacturing and delivery, this is more important than ever.
Luxury furniture brands want to see showroom managers who know how to?compromise?with a client and ask the right questions to understand everyone’s needs. In order to develop strong relations with clients, you’ll need excellent communication skills.?
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ATTENTION TO DETAIL
Showroom managers have to be able to achieve top-tier performance metrics with the utmost attention to detail. As one of the keys to success in this role, they are responsible for providing critical support to ensure their team is equipped to meet expectations.
Many of your key responsibilities will also require you to track and report for all lines of business presented and to develop annual plans for sales, quotas and target markets. Those with top attention to detail skills often enhance their professionalism in the showroom and ensure it makes the best impression on clients.
Other key responsibilities that benefit from attention to detail are inventory control, flow management and other tracking systems that monitor store KPIs and point-of-sale (POS) rollout.
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